SHRUTI SENTHILKUMAR
South Yarra,VIC
Summary
Proven achiever with experience at Akila Exports, adept in adaptability and team leadership. Excelled in streamlining export processes and enhancing interdepartmental coordination, significantly improving operational efficiency. Skilled in communication and attention to detail, consistently resolved claims and inquiries, boosting customer satisfaction.
Overview
6
6
years of professional experience
Work History
Export Coordinator
Akila Exports
02.2021 - 01.2024
- Initiated and maintained customer master profiles to correct information and offer consistent service.
- Followed up with customers to resolve inquiries.
- Prepared and assembled documents to facilitate exports.
- Communicated information and instructions to and from vendors to research and resolve operational problems.
Asset Operation Officer
Ujjivan Small Finance Bank, Head Office
06.2019 - 12.2021
- Intimation clarification and claim eligibility
- Co-ordination with other departments,branches and insurance partners
- Rectify issues received on claims from insurance companies
- Insurance mail clarifications and sending it to regional teams
- Claim cheque dispatch to branches
Intern
Warsaw International
04.2018 - 06.2018
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
- Collaborated with senior management on new initiatives to build confidence.
Education
MCOM
Christ University
Bengaluru04.2019
BCOM
Stella Maris College
Chennai04.2017
Skills
- Team Leadership and Motivation
- Adaptability and Attention to detail
- Work ethics and punctuality
- Good communication
Languages
English
Full Professional
Tamil
Native or Bilingual
Hindi
Elementary
French
Elementary
Timeline
Export Coordinator
Akila Exports
02.2021 - 01.2024
Asset Operation Officer
Ujjivan Small Finance Bank, Head Office
06.2019 - 12.2021
Intern
Warsaw International
04.2018 - 06.2018
MCOM
Christ University
BCOM
Stella Maris College
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