Shruti Sharma
Melbourne,VIC
Summary
Client-oriented Sales and Marketing Coordinator with collaborative history working with clients from previously untapped market sectors to add strategic business value and generate leads. Creative channel developer with long-term strategic client retention strategy and product lifecycle innovation. Data-driven marketing strategist with extensive product lifecycle management and statistical modeling experience.
Overview
6
6
years of professional experience
Work History
Sales and Marketing Coordinator
Oakwood Premier Melbourne
01.2023 - Current
- Organized training sessions for sales team members to enhance their skills and knowledge of company offerings.
- Developed comprehensive sales presentations that effectively communicated product value propositions to potential clients.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Monitored company budgets by comparing campaign results to financial forecasts.
- Assist in the planning, development, and execution of marketing campaigns.
- Coordinate the creation and distribution of marketing materials, both digital and print.
- Collaborate with design and content teams to ensure cohesive and consistent messaging across all channels.
- Executed digital campaigns to improve brand awareness and online presence.
- Collaborated with sales and marketing teams to coordinate promotional activities.
- Enhanced brand visibility through the creation of engaging promotional materials and digital content.
- Increased sales revenue by developing and implementing targeted marketing strategies.
- Managed social media channels to grow online presence and foster brand loyalty among customers.
Supervisor
Orvin Learning Institute
01.2021 - 12.2022
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
- Generated reports detailing findings and recommendations.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Maintained database systems to track and analyze operational data.
Virtual Internship
Sydney Romantics Design & Branding
01.2021 - 02.2021
- The internship has covered the following;
-Brand and Authenticity
-Product Design and Craft
-Digital Marketing
-Community Building
Sales And Marketing Representative
Eventurous
10.2019 - 02.2020
- Met existing customers to review current services and expand sales opportunities.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Maintained current knowledge of evolving changes in marketplace.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
- Provided written and oral feedback on market conditions, goal attainment and performance appraisals.
Customer Service Specialist
Mayfair Foods Ltd
09.2018 - 08.2019
- Exhibited high energy and professionalism when dealing with clients and staff.
- Conducted thorough research to address complex customer issues, ensuring complete resolution within specified timeframes.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Social Media Marketing Intern
Aether Software Solutions
03.2018 - 08.2018
- Created engaging content to catch attention of potential customers.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Generated reports to monitor and analyze website performance, search engine rankings, or domain authority.
- Helped clients develop website portals and social media pages to promote businesses.
Education
Master of Arts - Master of International Hotel Management
Blue Mountains International Hotel Management Scho
Melbourne, VIC09.2021
Bachelor of Science - Hospitality & Hotel Administration
Dr. Ambedkar Institue of Hotel Management
India01.2018
Skills
- Marketing Analytics
- Strategic Planning
- Sales Support
- Target Market Identification
- Brand Management
- Creative Direction
- Sales pipeline development
- Competitor Analysis
- Excellent Communication
- Analytical Thinking
- Fluent in English, Hindi and Punjabi
Accomplishments
- Achieved increased brand awareness through effectively generating increased traffic on social media and other platforms.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Sales and Marketing Coordinator
Oakwood Premier Melbourne
01.2023 - Current
Supervisor
Orvin Learning Institute
01.2021 - 12.2022
Virtual Internship
Sydney Romantics Design & Branding
01.2021 - 02.2021
Sales And Marketing Representative
Eventurous
10.2019 - 02.2020
Customer Service Specialist
Mayfair Foods Ltd
09.2018 - 08.2019
Social Media Marketing Intern
Aether Software Solutions
03.2018 - 08.2018
Master of Arts - Master of International Hotel Management
Blue Mountains International Hotel Management Scho
Bachelor of Science - Hospitality & Hotel Administration
Dr. Ambedkar Institue of Hotel Management
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