Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
AccountManager
Shu Yang

Shu Yang

Sydney,NSW

Summary

Dynamic and detail-oriented professional with experience at Luckin Coffee, excelling in food safety and effective communication. Proven ability to enhance customer satisfaction through high-quality beverage preparation and exceptional service. Skilled in data analysis, contributing to improved operational efficiency in fast-paced environments.

Energetic and compassionate, bringing deep love for animals and strong commitment to their well-being. Knowledge of basic veterinary procedures and animal care, coupled with ability to handle and restrain animals effectively. Dedicated to making positive impact on both pets and their owners through attentive care and support.

Work History

Coffee Barista

Luckin Coffee
05.2024 - 07.2024
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.

Intern

Mingde Pet Clinic
01.2024 - 03.2024
  • oficiency and expanding technical skill set.
  • Improved patient care by assisting veterinarians with examinations and treatments.
  • Collaborated effectively with other vet assistants to streamline daily operations within the clinic setting.
  • Provided thorough preoperative preparations for surgical cases including clipping fur from incision sites while maintaining animal comfort throughout the process.

Education

Master of Science - Food Science

University of New South Wales
Sydney, NSW
07-2027

Bachelor of Science - Veterinary Medicine

Southwest University of Nationalities
Chengdu, China
06-2024

Skills

  • Food safety
  • Data analysis
  • Effective communication
  • Order taking

Accomplishments

  • Resolved product issue through consumer testing.
  • Memorized ingredients and recipes for 30+ specialty drinks.
  • Served individually made coffee drinks to over [Number] customers daily.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

Chinese
Native or Bilingual
English
Professional Working

Timeline

Coffee Barista

Luckin Coffee
05.2024 - 07.2024

Intern

Mingde Pet Clinic
01.2024 - 03.2024

Master of Science - Food Science

University of New South Wales

Bachelor of Science - Veterinary Medicine

Southwest University of Nationalities
Shu Yang