Shubham Jhamb
Grovedale,VIC
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
Work History
CrewMember
Coles Express
03.2023 - Current
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Worked well with teammates and accepted coaching from management team.
Security Officer
Centerlink
06.2019 - 03.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
Delivery Driver
IKEA
08.2020 - 05.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
Education
MBA -
Torrens University Australia
Melbourne, VIC07.2021
Bachelor of Science - Civil Engineering
Haryana Engineering College
Haryana, India07.2016
Skills
- Point-Of-Sale Transactions
- Self-discipline
- Stocking and Replenishment
- Product Promotion
- Verbal and Written Communication
- Flexible Schedule
- Crew Leadership
- Time Management
- Problem-Solving
- Store Opening and Closing
- Teamwork and Collaboration
- Calculating Bills
Timeline
CrewMember
Coles Express
03.2023 - Current
Delivery Driver
IKEA
08.2020 - 05.2022
Security Officer
Centerlink
06.2019 - 03.2023
MBA -
Torrens University Australia
Bachelor of Science - Civil Engineering
Haryana Engineering College
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