Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Shubham Rawal

Balcatta

Summary

Dynamic Department Manager at Woolworths Supermarket with a proven track record in inventory management and cost reduction. Expert in cash flow management and fostering team collaboration. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Bakery Manager

Woolworths Supermarket
05.2022 - Current
  • Managing all operations of the Department with a turnover of $3 Million per annum.
  • Managed inventory and reduced waste, resulting in cost savings.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
  • Established and maintained relationships with suppliers to procure quality ingredients and equipment.
  • Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
  • Implemented creative marketing strategies that increased bakery sales and customer satisfaction.

Shift Manager

Pizza Hut
02.2019 - 04.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.

Senior Associate

SS&C Globeop Financial Services
08.2016 - 01.2019
  • Dealing with clients like Barclays,CitiBank,ING, Bank of America in processing their loans.
  • Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
  • Trained and supported new team members, maintaining culture of collaboration.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
  • Mentored junior associates, fostering professional growth and helping them reach their full potential.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Trained and supervised employees on office policies and procedures.

Education

Diploma in Business Management - Business Administration And Management

Nova Institute of Technology
North Melbourne, VIC
03-2022

Masters of Professional Accounting - Accounting And Finance

Charles Sturt University
North Melbourne, VIC
01-2021

MBA - Accounting And Finance

Guru Gobind Singh Indraprastha University
New Delhi
06-2017

BBA - Accounting And Finance

Guru Gobind Singh Indraprastha University
New Delhi
06-2015

Skills

  • Bank reconciliation
  • Accounts receivable management
  • Credit management
  • Consolidation accounting
  • General ledger management
  • Cash flow management
  • Internal controls
  • Auditing procedures

Accomplishments

  • Supervised team of 14 staff members.
  • Resolved product issue through consumer testing.
  • Achieved sales growth by conducting surveys with accuracy and efficiency.

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Bakery Manager

Woolworths Supermarket
05.2022 - Current

Shift Manager

Pizza Hut
02.2019 - 04.2022

Senior Associate

SS&C Globeop Financial Services
08.2016 - 01.2019

Diploma in Business Management - Business Administration And Management

Nova Institute of Technology

Masters of Professional Accounting - Accounting And Finance

Charles Sturt University

MBA - Accounting And Finance

Guru Gobind Singh Indraprastha University

BBA - Accounting And Finance

Guru Gobind Singh Indraprastha University

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Shubham Rawal