Shubham Tandel
Adelaide,SA
Summary
Graduate Electronics Engineer from University of Adelaide with working proficiency in the industrial Electronics sector. Willing to be exposed in a stimulating & challenging environment, building the success of the company or the job. To seek and maintain full-time position that offers professional challenges in control system and Micro electronics, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Inbound Customer Service Representative
TSA Group
11.2023 - Current
- Enhanced customer satisfaction by addressing and resolving inbound calls and inquiries in a timely manner.
- Handling a high volume of customer calls for Telstra's consumer billing team, focusing onresolving billing issues
- Actively providing basic technical troubleshooting for Telstra customers to ensure promptissue resolution.
- Processing sales, cancellations, and modifications and managing both prepaid and post-paidcustomer accounts and providing support.
Console Operator
On The Run
04.2021 - Current
- Enhanced system efficiency by monitoring and maintaining console operations for optimal performance.
- Reduce time by troubleshooting and resolving technical issues promptly, ensuring smooth console operations.
- Streamlined work process with the implementation of effective console operation and procedures simultaneously.
Intern Engineer
Toolcraft Ausralia
08.2020 - 10.2020
- Kesa project with research and Development. Flywheel Power generation.
- Developed innovative flywheel designs for engineering projects, resulting in improved output power generation.
- Collaborated closely with 3 engineers for testing of Security products for engineering solutions on time and within budget.
Intern
Jawaharlal Nehru Port
04.2014 - 12.2014
- Exposure to functioning and problems faced by cranes and expertise in handling various Software.
- Reviewed related literature and conducted investigations to support new research.
- Various new teaching techniques.
- Participated in site visits, helping to survey ongoing and planned installations and retrofits.
Intern
Impala Phones Pvt. Ltd
06.2013 - 10.2013
- L&T - Electrical & Electronics, Circuit checking, Switchgear design & development centre.
- Performed troubleshooting duties on malfunctioning PCBs to resolve issues and prevent project stoppage.
- The internship program at such a high repute firm was quite mesmerizing & intriguing.
- Apprenticeship helped solve problems in new designs for security systems and also gave vision to solve those problems.
- Have also been part of team for Value Engineering Project.
- Worked closely with 3 engineers and assisted with testing of security products.
Education
Master of Engineering - Electronics
University of Adelaide
Adelaide, SA12.2021
Bachelor of Electronics Engineering - Electronics
University of Mumbai, Ramrao Adit Institute of Technology
Nerul, Navi-Mumbai06.2018
Skills
- CERTIFICATIONS – MATLAB, Python
- Technical reporting
- Circuit Design
- Microcontroller programming
- RF Engineering
- Active Listening
- Flexible and Adaptable
- MS Office
- Layout Design
- Graphical User Interface (GUI)
- Video Editing
- Mobile App Development
- Motion graphics
- Final Cut
- Control systems
- Embedded systems
- Communication, Problem-solving, Fast Learner
Projects
- Automatic Detection of Hypopnea, K-complex and Sleep apnea – Desgined a matlab code for automatic detection of K-complex and hypopnea from desired ECG and EEG input using maachine learning.
- Motion Sensing Robot arm – Developed robotic arm with arduino coding.
- RFID smart reader – Radio frequency based detection and identification for security and payment applications.
Timeline
Inbound Customer Service Representative
TSA Group
11.2023 - Current
Console Operator
On The Run
04.2021 - Current
Intern Engineer
Toolcraft Ausralia
08.2020 - 10.2020
Intern
Jawaharlal Nehru Port
04.2014 - 12.2014
Intern
Impala Phones Pvt. Ltd
06.2013 - 10.2013
Master of Engineering - Electronics
University of Adelaide
Bachelor of Electronics Engineering - Electronics
University of Mumbai, Ramrao Adit Institute of Technology
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