SHUBHI MISHRA
Melbourne,VIC
Summary
Professional software analyst with strong expertise in system analysis, software development, and troubleshooting. Proven ability to collaborate within teams and drive projects to successful completion. Adaptable to changing requirements and highly reliable. Skilled in programming languages, database management, and software lifecycle methodologies. Valued for analytical thinking, problem-solving, and effective communication.
Overview
7
7
years of professional experience
Work History
Monash Innovation Guarantee | Monash University | BDO
07.2025 - 07.2025
- Collaborated with BDO on an innovation challenge through MIG Postgraduate
Senior Software Analyst
Accenture
12.2021 - 02.2024
- Lead a team of 10 members, overseeing task allocation and daily progress tracking.
- Manage end-to-end test delivery for each new service pack, including effort estimation.
- Prepare and submit KPI metrics to leadership, ensuring alignment with business objectives.
- Evaluate design, assess risks, and drive implementation strategies to meet project goals.
- Facilitate defect triage, root cause analysis, and resolution in collaboration with developers.
- Implement Agile methodologies and design thinking to develop innovative solutions.
- Act as a point of contact (POC) for major functionalities and onboarding new team members.
- Track progress, log defects, and oversee release management using JIRA.
- Client: Telefónica O2
Software Analyst
Accenture
12.2020 - 12.2021
- Led end-to-end planning for change requests in collaboration with clients.
- Analyzed requirements and defined scope using HP ALM and JIRA.
- Provided expertise in Xstore Reports, receipts, back office, front office, BLOG, FDM, and Xstore database (Oracle SQL Developer).
- Managed defect tracking, execution, and quality assurance within an Agile framework.
- Participated in UAT, regression testing, and sanity checks.
- Suggested functional enhancements and process improvements to senior management.
- Automated report extraction from JIRA using VBScript for leadership reporting.
- Client: Telefónica O2
Software Analyst
Accenture
01.2019 - 12.2020
- Served as the HP ALM POC for the project, ensuring smooth test management.
- Developed comprehensive use cases for functional and regression testing.
- Managed defect tracking and closure, providing detailed analysis for resolutions.
- Collaborated with developers to analyze defects and recommend fixes.
- Client: Telefónica O2
Education
Master of Business - Data Analytics
Monash University
03.2025
Graduate Certificate of Business - undefined
Monash University
11.2024
Bachelor of Technology - undefined
Dr. APJ Abdul Kalam Technical University
06.2018
Skills
- Technical Skills:
- Microsoft Excel (Data Analysis, Reporting)
- Microsoft PowerPoint (Presentations, Documentation)
- JIRA (Agile Project Management, Issue Tracking)
- HP ALM (Test Management, Defect Tracking)
- Industry Skills:
- Retail Technology & Digital Transformation
- POS System Implementation & Optimization
- Performance & Load Testing
- Business Process Mapping & Optimization
- End-to-End Software Testing & QA Strategy
- Risk Assessment & Compliance in Retail IT
- Interpersonal Skills:
- Leadership & Team Management
- Communication & Stakeholder Collaboration
- Problem-Solving & Strategic Thinking
- Time Management & Punctuality
- Attention to Detail & Quality Assurance
- Decision Making & Analytical Thinking
- Adaptability & Continuous Learning
- Team collaboration
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Monash Innovation Guarantee | Monash University | BDO
07.2025 - 07.2025
Senior Software Analyst
Accenture
12.2021 - 02.2024
Software Analyst
Accenture
12.2020 - 12.2021
Software Analyst
Accenture
01.2019 - 12.2020
Graduate Certificate of Business - undefined
Monash University
Bachelor of Technology - undefined
Dr. APJ Abdul Kalam Technical University
Master of Business - Data Analytics
Monash University
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