Dedicated and detail-oriented professional with experience at AHS Hospitality, excelling in customer service and cleaning sanitation. Recognized for enhancing guest satisfaction through meticulous room presentation and effective communication. Proven ability to train team members and maintain a safe, organized workspace, contributing to a positive dining experience at Indian Host Restaurant. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Housekeeping Room Attendant
AHS Hospitality
Hilton, Surfer Paradise, Goldcoast
04.2025 - Current
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Kithen Hand/Front of House Employee
Indian Host Resturant
Southport, QLD
03.2025 - 07.2025
Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
Assisted in training new employees, sharing knowledge of best practices and company procedures.
Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
Used hand tools skillfully to complete tasks accurately and efficiently, minimizing material waste and rework.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Contributed to increased sales by upselling menu items and promoting daily specials.
Maintained a clean and organized dining area, ensuring a comfortable environment for patrons.