Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shuchi Chawla

Casey, ACT,ACT

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Food and Beverage Attendant/Barista

EQ Bakehouse
05.2023 - Current
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Trained new staff members on company policies and procedures.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Used POS system to accurately enter orders and process payments.

Sales Associate

Strandbags
11.2022 - 06.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Recommended complementary purchases to customers, increasing revenue.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Sales Associate

Shaver Shop
02.2022 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

Advance Diploma - Human Resources Management

Pacific Training Group
NSW
03.2025

Skills

  • Cost Efficiency
  • Time Management
  • Strategic Planning
  • Excellent People Skills
  • Sales Trends
  • Answering Customer Questions
  • Sales Goal Attainment
  • Customer Service
  • Professional Relationships
  • Food Safety and Quality

Certification

  • Responsible Service of Alcohol

Timeline

Food and Beverage Attendant/Barista

EQ Bakehouse
05.2023 - Current

Sales Associate

Strandbags
11.2022 - 06.2023

Sales Associate

Shaver Shop
02.2022 - 10.2022

Advance Diploma - Human Resources Management

Pacific Training Group

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Shuchi Chawla