SHUHUI MA
Brisbane,QLD
Summary
I am a dedicated and experienced nurse with over 3 years of working in the healthcare industry. I have gained valuable skills in patient care, communication, and problem-solving skills during my time in nursing.
However, I am looking to transition into a hospitality job as I believe my skills and experience can be applied effectively in this industry. I have a passion for customer service and creating positive experiences for others, which I believe aligns well with the hospitality sector.
Overview
9
9
years of professional experience
Work History
Waitress (Part time)
King Ludwig Beerhall
Hong Kong
04.2015 - 06.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Salesperson
Veeko (Clothing)
Hong Kong
05.2015 - 09.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
Registered Nurse
Hong Kong Hospital Authority
09.2020 - 04.2024
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Education
Bachelor of Science - School of Nursing (General)
The Hong Kong Polytechnic University
Hong Kong09.2020
Skills
- Patient Assessment
- Patient education and counseling
- Patient and family advocacy
- Compassion and Empathy
- Medication Distribution
- Complex Problem-Solving
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Registered Nurse
Hong Kong Hospital Authority
09.2020 - 04.2024
Salesperson
Veeko (Clothing)
05.2015 - 09.2017
Waitress (Part time)
King Ludwig Beerhall
04.2015 - 06.2016
Bachelor of Science - School of Nursing (General)
The Hong Kong Polytechnic University
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