Summary
Overview
Work History
Education
Skills
Timeline
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Shu Jyun Jhang

Lidcombe,NSW

Summary

High-performing professional with extensive experience in industry. Skilled in testing, sorting and sampling products with working knowledge of safety codes. Reliable and efficient with equipment and software programs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Inspectors

Stshine
Taiwan
09.2015 - 04.2017
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Ensured compliance with industry regulations through meticulous attention to detail during inspections.
  • Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
  • Upheld codes and regulations governing materials, processes, and procedures.

Sales Assistant

Watsons Pharmacy
Taiwan
04.2014 - 08.2015
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Manager

McDonald’s
Taiwan
08.2002 - 02.2014
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Education

Bachelor Of Business Administration - International Trade

Chungyu University of Film And Arts
Keelung Taiwan
06.2009

Skills

  • Quality Control
  • Visual inspections
  • Inspection Reporting
  • Training and mentoring

Timeline

Inspectors

Stshine
09.2015 - 04.2017

Sales Assistant

Watsons Pharmacy
04.2014 - 08.2015

Manager

McDonald’s
08.2002 - 02.2014

Bachelor Of Business Administration - International Trade

Chungyu University of Film And Arts
Shu Jyun Jhang