Summary
Overview
Work History
Education
Skills
Timeline
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Shuni Iaconis

The Ponds,NSW

Summary

Process driven administration professional bringing 9 years of experience in the construction industry. Extensive experience in office management, bookkeeping and project coordination. Solid exposure to both civil and residential projects as well as the development application process. Skilled in managing multiple priorities and stakeholders with a positive attitude.

Overview

12
12
years of professional experience

Work History

Business Owner

Firmcrete
07.2017 - 01.2024
  • Founded Firmcrete Pty Ltd, a concreting company servicing residential, civil and commercial clients, in 2017 and grew it to produce an annual profit of $1.1M by 2021.
  • Diligently performed a multifaceted role including marketing, bookkeeping, office and administration management and project coordination for Firmcrete and it's related entities.
  • Curated the company branding and website including art direction and copy writing.
  • Contributed to gaining and maintaining new business through production of capabilities statements, pitch material and ongoing client support.
  • Provided on-boarding support to team members to comply with Downer Groups Zero Harm policies.
  • Accurately and efficiently used Xero to perform all bank reconciliation, quoting, invoicing, financial reporting and payroll as well as assisting with Bas preparation.
  • Simplified financial oversight of projects through use of Xero Projects whilst maintaining highly organised physical job folders, providing easy access for all management and shareholders.
  • Investigated disputes and collated supporting documents to assist with positive conflict resolution outcomes.

Office Manager

Aclass Concrete And Landscape
11.2013 - 06.2017
  • Diligently managed all reception and office duties.
  • Boosted sales by providing effective customer service and administrative support to the sales team.
  • Streamlined operations by creating and maintaining efficient filing systems for 5-10 jobs per week.
  • Maintained employee on boarding and time sheets for up to 20 employees.
  • Coordinated office events and meetings, and performed minute taking.

Assistant Brand Manager

Vittoria Coffee
11.2011 - 10.2013
  • Increased brand awareness by assisting with the development and execution of marketing campaigns for multiple brands.
  • Conducted market research to identify consumer trends and potential new clients.
  • Worked to tight deadlines to produce print advertising for publication in Sydney Morning Herald, The Good Food Guide and FMCG Magazine.
  • Collaborated with sales team to develop functional and eye-catching POS displays for key accounts and channels.
  • Developed strong relationships with external partners, including creative agencies and suppliers, ensuring high-quality work within project timelines.
  • Enhanced customer satisfaction by promptly addressing and resolving up to 20 customer complaints per day.

Education

Diploma of Project Management (Construction Focus)

TAFE NSW
St George Campus
12.2024

Higher School Certificate - Year 12 High School Certificate

St Andrews College
Marayong
11.2004

Skills

  • Project Coordination
  • Bookkeeping (Xero)
  • Contract Administration
  • Office Management
  • Policies and Procedures Development
  • Regulatory Compliance
  • Customer Service
  • Fleet Management
  • Marketing and brand management
  • Financial Oversight

Timeline

Business Owner

Firmcrete
07.2017 - 01.2024

Office Manager

Aclass Concrete And Landscape
11.2013 - 06.2017

Assistant Brand Manager

Vittoria Coffee
11.2011 - 10.2013

Diploma of Project Management (Construction Focus)

TAFE NSW

Higher School Certificate - Year 12 High School Certificate

St Andrews College

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Shuni Iaconis