Shunniel Gill
MILL PARK,VIC
Summary
Law and Commerce student at La Trobe University, with a proven track record of success across various industries. Hardworking and dependable, with a demonstrated ability to excel in diverse work environments. Known for a strong work ethic and commitment to continuous learning.
Overview
3
3
years of professional experience
Work History
Store Assistant
ALDI
06.2023 - Current
- provided exceptional customer service by assisting customers throughout the store in any means necessary
- managed inventory levels through ensuring stock replenishment, organising products and accounting for waste
- maintained a clean and safe environment for all personnel within the store, in line with legal standards and regulations
- collaborated with management to achieve successful outcomes in mystery shopper assessments and internal audits
- supported loss prevention through conducting bag checks, monitoring camera footage and reporting any suspicious activity
- resolved customer conflicts or complaints in a professional manner, ensuring customer satisfaction whilst adhering to company policies
Aquatics Service Supervisor
Mill Park Leisure Centre
06.2021 - 06.2023
- assisted in overseeing a swim school of more than 2,500 students at the time, ensuring smooth operations and quality service
- supervised and trained multiple swim teachers, providing guidance and support to maintain consistent teaching standards
- assessed student progress and provided individualised feedback on how to improve student's learning outcomes
- utilised leadership when facing unexpected circumstances, to organise and coordinate classes in a professional manner
- proactively monitored the pool area to limit any potential risks and hazards, taking swift action to rectify if necessary
- possessed several qualifications including a Austswim accredited 'Teaching of Swimming and Water Safety', along with Life Saving Victoria certificates in 'Infant and Toddlers Extension Course' and 'Pool Lifeguard'
Education
Bachelor of Laws (Honours) & Commerce -
La Trobe University
Melbourne, VICSkills
- Team Leadership
- Risk Management
- Program Coordination
- Customer Relations
- Conflict Resolution
- Communication
Timeline
Store Assistant
ALDI
06.2023 - Current
Aquatics Service Supervisor
Mill Park Leisure Centre
06.2021 - 06.2023
Bachelor of Laws (Honours) & Commerce -
La Trobe University
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