Shunsheng Xia
Eastgardens,NSW
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures, can do chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Smile Dental Care
02.2019 - Current
- Good at D4W.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist for chair-side duties.
- Sterilized rooms and prepped equipment and instruments as needed.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Customer Service Cashier
Coles Supermarket
08.2018 - 01.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
English of Business - English of Business
Shanghai Maritime University
Shanghai, China01.2016
Skills
- Dental Impressions
- Patient Schedule Management
- Strong Manual Dexterity
- Chair Side Assistance
- Quick learner
Languages
Chinese (Mandarin)
English
Timeline
Dental Assistant
Smile Dental Care
02.2019 - Current
Customer Service Cashier
Coles Supermarket
08.2018 - 01.2021
English of Business - English of Business
Shanghai Maritime University
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