Shunsheng Xia
Eastgardens
Summary
Skilled in data analysis, good at Excel and Word. Also skilled dental Assistant with experience and training necessary to assist with various dental procedures, can do chairside assisting, and front office administrative duties, quick learner and successful in building relationships with coworkers and patients.
Overview
9
9
years of professional experience
Work History
Dental Assistant
Serco
04.2024 - Current
- Reviewed and archived the autoclave outpoint paper.
- Did other administrative jobs such as creating a spreadsheet of autoclave records.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for a clean dental office setting and patient safety.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Prepared patient x-rays and images for dentist review.
Dental Assistant
Smile Dental Care
02.2019 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for a clean dental office setting and patient safety.
- Successfully assisted the dentist with chair-side duties.
- Sterilized rooms and prepped equipment and instruments as needed.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Customer Service Cashier
Coles Supermarket
08.2018 - 01.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Commercial Operation and Planning
Philips China Co. LTD
01.2016 - 12.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Created daily sales report and monthly sales report.
- Paid attention to detail while completing assignments.
Education
English of Business - English of Business
Shanghai Maritime University
01.2016
Skills
- Chair Side Assistance
- Quick learner
- Administrative management
- Patient Schedule Management
- Scheduling coordination
- Data analysis
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Dental Assistant
Serco
04.2024 - Current
Dental Assistant
Smile Dental Care
02.2019 - Current
Customer Service Cashier
Coles Supermarket
08.2018 - 01.2021
Commercial Operation and Planning
Philips China Co. LTD
01.2016 - 12.2020
English of Business - English of Business
Shanghai Maritime University
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