Shun Yu Christie Chan
Milton
Summary
Dynamic professional with a proven track record in customer service and teamwork. Excelled in enhancing sales through expert knowledge and exceptional service, notably in jewellery. Skilled in problem-solving and multi-tasking, significantly contributing to team success and office productivity. Demonstrates strong verbal communication and time management abilities.
Overview
3
3
years of professional experience
Work History
Clothing Sales Associate
ADLV Acmé De La Vie
Brisbane, QLD
11.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Jewelry Sales Associate
KBOX
Brisbane, QLD
08.2023 - 12.2024
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Fostered a positive work atmosphere by collaborating effectively with colleagues, contributing towards overall team success rates in meeting sales objectives.
Bubble Tea Barista
Milksha
Brisbane, QLD
04.2022 - 11.2022
- Used POS system to accurately enter orders and process payments.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Administrative Officer
Phoenix TV
Hong Kong
12.2021 - 02.2022
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Education
Bachelor of Arts - Extended Psychology
University of Queensland
Brisbane, QLD07-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
English
Full Professional
Korean
Limited Working
Visa Subclass
Subclass 485, without any working time limit.
Timeline
Clothing Sales Associate
ADLV Acmé De La Vie
11.2024 - Current
Jewelry Sales Associate
KBOX
08.2023 - 12.2024
Bubble Tea Barista
Milksha
04.2022 - 11.2022
Administrative Officer
Phoenix TV
12.2021 - 02.2022
Bachelor of Arts - Extended Psychology
University of Queensland
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