Shurooq AL-MZAIEL

Salisbury,SA

Summary

Dynamic and detail-oriented Trainee Medical Receptionist at Medical Administration Training (MAT), adept in managing front-desk operations and patient flow. Proficient in Clinic to Cloud software, ensuring efficient scheduling and accurate patient billing. Committed to confidentiality and skilled in professional communication, enhancing patient experiences in a fast-paced healthcare environment.

Work History

Trainee Medical Receptionist

Medical Administration Training (MAT).

Online / Adelaide.

03.2026 - Current

Medical Software: Proficient in Clinic to Cloud for patient records and scheduling.

• Medical Terminology: Strong understanding of clinical terms and healthcare documentation.

• Billing & Medicare: Knowledge of Australian Medicare, Bulk Billing, and private health funds.

• Communication: Bilingual in Arabic and English, providing excellent service to diverse patients.

• IT Literacy: Advanced skills in using laptops, Windows, and cloud-based applications.

Education

High School Diploma -

Medical Administration Training

Online

Skills

Medical Software (Clinic to Cloud): Proficient in managing electronic health records and patient scheduling

Medical Terminology: Strong understanding of medical language, abbreviations, and documentation

Patient Billing & Medicare: Knowledge of Australian billing systems, including Bulk Billing and private health funds

Patient Confidentiality: Committed to maintaining high standards of privacy and confidentiality (Privacy Act)

IT Literacy

Advanced skills in using Windows, email management, and cloud-based applications.

Languages

Arabic

Native or Bilingual

English

Professional Working

Timeline

Trainee Medical Receptionist

Medical Administration Training (MAT).

03.2026 - Current

High School Diploma -

Medical Administration Training