Shu Stephen Sato
Sydney,Australia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Warehouse Assistance position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Receptionist and Administration Department
Khaosan Group, Manryou Ltd.
09.2014 - 01.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided language translation services for customer service inquiries.
Barista and Bartender
Ekklesia Co., Ltd.
01.2015 - 10.2016
- Maintained clean and organized workspace for optimal productivity and safety.
- Contributed to positive team environment through effective communication and collaboration with colleagues.
- Operated espresso machines and commercial coffee brewers to create beverages.
Contract for Casual Remedial Therapist
Enishi Integrated Massage Therapies Pty Ltd
03.2016 - 08.2017
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
Contract for Casual Remedial Therapist
THE CUBE ALLIED HEALTH
03.2016 - 11.2017
- Documented patient information, treatment plans, and patient responses.
- Developed strategies to help patients cope with stress and anxiety and build resilience.
- Coached clients on effective coping strategies, empowering them to manage symptoms independently outside of therapy sessions.
- Tracked progress according to goals for interventions.
Full Time - Branch General Manager of Sydney
Raffine Group Bodywork Australia Pty. Ltd.
10.2017 - 09.2021
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Accomplished multiple tasks within established timeframes.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
Casual Worker Warehouse Assistance
NTC Wismettac Australia Pty Ltd
10.2021 - 04.2024
- Demonstrated flexibility by adapting to various roles within organization as needed, including front-of-house support and warehouse operations assistance.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Increased warehouse efficiency by operating forklifts and pallet jacks safely and accurately.
Part Time Abroad Study Agent Consultant
KOOR Australia Pty. Ltd
04.2022 - 03.2024
- Assisted students in navigating application process, providing guidance on required documentation and deadlines.
- Collaborated with marketing teams to design promotional materials targeting potential applicants for study abroad programs.
- Facilitated communication between students and educational institutions during admission process, ensuring smooth transition into new environment.
Education
High School Diploma -
Covenant Christian Private School
Belrose, NSW11.2010
Diploma - Massage Therapy
Australasian College of Natural Therapies (ACNT)
Sydney, NSW01.2012
Skills
- Native Japanese Proficiency
- Native English proficiency
- Multitasking and Time Management
- Problem-solving abilities
- Strong Work Ethic
Personal Information
- Date of Birth: 11/ February /1992
- Visa Status: Permanent Resident Visa
Certification
- Full Driver License NSW
- First Aid and CPR Certification
- Working With Children Check: WWC2851359E
- National Police Check: 10023731
- National License to Perform High Risk Work (Fork Lift)
- CPCWHS1001 Prepare to work safely in the construction industry
References
- Naruhiko Fujiwara, Director, KOOR Australia,
hiko-ryugaku.net.com
- Makoto Nakamura, General Manager, Raffine Group Bodywork Holding, Japan,
nakamura@bodywork-holdings.co.jp
Additional Information
My driving force is a strong desire to be of service to others, coupled with a deep sense of responsibility that compels me to see projects through to completion with unwavering dedication. I consistently strive for high-quality outcomes, always going the extra mile to exceed expectations.
Timeline
Part Time Abroad Study Agent Consultant
KOOR Australia Pty. Ltd
04.2022 - 03.2024
Casual Worker Warehouse Assistance
NTC Wismettac Australia Pty Ltd
10.2021 - 04.2024
Full Time - Branch General Manager of Sydney
Raffine Group Bodywork Australia Pty. Ltd.
10.2017 - 09.2021
Contract for Casual Remedial Therapist
Enishi Integrated Massage Therapies Pty Ltd
03.2016 - 08.2017
Contract for Casual Remedial Therapist
THE CUBE ALLIED HEALTH
03.2016 - 11.2017
Barista and Bartender
Ekklesia Co., Ltd.
01.2015 - 10.2016
Receptionist and Administration Department
Khaosan Group, Manryou Ltd.
09.2014 - 01.2016
High School Diploma -
Covenant Christian Private School
Diploma - Massage Therapy
Australasian College of Natural Therapies (ACNT)
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