Shuvecha Bhattacharjee
Macquarie Park,NSW
Summary
Strong understanding of diverse business intelligence methodologies to improve workflow, productivity and reliability. Experienced business and systems analyst with 2 years of IT experience. Demonstrated strengths include process analysis, technical troubleshooting, project leadership and communication skills.
Overview
2
2
years of professional experience
Work History
Technical Systems Analyst
Ampol Australia
03.2023 - Current
- Proven experience in working with software development and/or system integration
- Contributed to multi-system data attribute analysis
- Contributed to software development, including administrative configuration and UX design
- Demonstrated analytical, problem solving and decision-making abilities to identify, analyse and resolve technology challenges in response to business and ICT requirements
- Ability to critically evaluate information gathered from multiple sources, and to abstract up from low-level information to a general understanding
- Provided client support on system operation and troubleshooting.
- Resolved or escalated problem tickets to resolve user issues.
- Diagnosed, troubleshot and resolved network and system problems.
- Assessed business requirements to create focused solutions.
- Improved systems with addition of new features and infrastructure.
- Defined and documented scope of projects for distribution to team.
- Established specifications and coordinated production with software programmers.
- Resolved or escalated problem tickets to resolve user issues
- Provided client support on system operation and troubleshooting
- Diagnosed, troubleshot and resolved network and system problems
- Improved systems with addition of new features and infrastructure
- Established specifications and coordinated production with software programmers
- Assessed business requirements to create focused solutions
- Researched and adopted new technologies to add value to existing offerings
Software Engineer
Technomedia Limited
06.2021 - 03.2023
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Updated old code bases to modern development standards, improving functionality.
- Integrated third-party tools and components into applications.
- Managed all NCR ATMs’ Software implementation, configuration & support.
- Installation, configuration, and troubleshooting of NCR ATM & CRM for different banks.
- Problem resolution of issues related to ATM communication, network environment, and day-to-day second-level maintenance (SLM).
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Offered experience with Java and Python.
- Developed robust, scalable, modular and API-centric infrastructures.
- Partnered with development team on product development and application support plans.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Designed enhancements and updates for subsystems of end-user applications software running on local, networked and Internet-based platforms.
- Identified and documented project changes with proactive budget oversight.
- Provided guidance and mentored less-experienced staff members.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Collaborated with clients to define solution requirements.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Participated in architecture, design and implementation of back-end features using C++, C#
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance
Education
Bachelor of Technology - Computer Science And Engineering
National Institute of Technology
Durgapur, West Bengal, India05.2021
Skills
- Technical Writing
- Programming languages: Java, C, C, Python
- Web technologies used: HTML, CSS, Java Script, Reactjs
- Tools: Net Beans, PyCharm, MS-Office
- Design technologies used: Adobe Photoshop, Adobe Illustrator
- BRM(Bunch Recycling Module)
- CRM (Cash recycling machine)
- ATM Operations and Maintenance
- EMV, ATM Switch, State Transition Diagram, ATM Monitoring Software
- Operation System Software
- Mobile Application Design
- Problem Resolution
- Third-Party Systems Integration
- Software System Development
- Web Applications
Project Accomplishment
· ATM (Automated Teller Machine) Camera Monitoring system (1stMay 2022 - 1st July 2022)
~ Developed a Server-side Software System interfaced with ATM for Rupali Bank Limited. The system is capable of monitoring ATM Transaction Capturing Image and transfering ATM data to Central Server.
Tools and SDK: JavaEE, PHP, JavaScript, MySQL5.1.36, Apache 24.
· Built a Wireless sensor network system using Python under Prof. Pargar Kumar Guhathakurta.
(NITD, April-2021)
· Built a Water level measurement & controller machine using Arduino under Prof. Bibhash sen.
(NITD, December-2019)
Educational Accomplishment
· Awarded full funded scholarship for academic excellence by the Indian Council for Cultural Relations (ICCR) for pursuing undergraduate degree
as a foreign student in India.
Reference
Will be provided on request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Technical Systems Analyst
Ampol Australia
03.2023 - Current
Software Engineer
Technomedia Limited
06.2021 - 03.2023
Bachelor of Technology - Computer Science And Engineering
National Institute of Technology
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