Summary
Overview
Work History
Education
Skills
Project Accomplishment
Educational Accomplishment
Reference
Work Availability
Quote
Timeline
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Shuvecha Bhattacharjee

Macquarie Park,NSW

Summary

Strong understanding of diverse business intelligence methodologies to improve workflow, productivity and reliability. Experienced business and systems analyst with 2 years of IT experience. Demonstrated strengths include process analysis, technical troubleshooting, project leadership and communication skills.

Overview

2
2
years of professional experience

Work History

Technical Systems Analyst

Ampol Australia
03.2023 - Current
  • Proven experience in working with software development and/or system integration
  • Contributed to multi-system data attribute analysis
  • Contributed to software development, including administrative configuration and UX design
  • Demonstrated analytical, problem solving and decision-making abilities to identify, analyse and resolve technology challenges in response to business and ICT requirements
  • Ability to critically evaluate information gathered from multiple sources, and to abstract up from low-level information to a general understanding
  • Provided client support on system operation and troubleshooting.
  • Resolved or escalated problem tickets to resolve user issues.
  • Diagnosed, troubleshot and resolved network and system problems.
  • Assessed business requirements to create focused solutions.
  • Improved systems with addition of new features and infrastructure.
  • Defined and documented scope of projects for distribution to team.
  • Established specifications and coordinated production with software programmers.
  • Resolved or escalated problem tickets to resolve user issues
  • Provided client support on system operation and troubleshooting
  • Diagnosed, troubleshot and resolved network and system problems
  • Improved systems with addition of new features and infrastructure
  • Established specifications and coordinated production with software programmers
  • Assessed business requirements to create focused solutions
  • Researched and adopted new technologies to add value to existing offerings

Software Engineer

Technomedia Limited
06.2021 - 03.2023
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Updated old code bases to modern development standards, improving functionality.
  • Integrated third-party tools and components into applications.
  • Managed all NCR ATMs’ Software implementation, configuration & support.
  • Installation, configuration, and troubleshooting of NCR ATM & CRM for different banks.
  • Problem resolution of issues related to ATM communication, network environment, and day-to-day second-level maintenance (SLM).
  • Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
  • Offered experience with Java and Python.
  • Developed robust, scalable, modular and API-centric infrastructures.
  • Partnered with development team on product development and application support plans.
  • Collaborated with fellow engineers to evaluate software and hardware interfaces.
  • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
  • Designed enhancements and updates for subsystems of end-user applications software running on local, networked and Internet-based platforms.
  • Identified and documented project changes with proactive budget oversight.
  • Provided guidance and mentored less-experienced staff members.
  • Delivered unit-tested systems within customer-prescribed timeframes.
  • Collaborated with clients to define solution requirements.
  • Collaborated with management, internal and development partners regarding software application design status and project progress.
  • Participated in architecture, design and implementation of back-end features using C++, C#
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance

Education

Bachelor of Technology - Computer Science And Engineering

National Institute of Technology
Durgapur, West Bengal, India
05.2021

Skills

  • Technical Writing
  • Programming languages: Java, C, C, Python
  • Web technologies used: HTML, CSS, Java Script, Reactjs
  • Tools: Net Beans, PyCharm, MS-Office
  • Design technologies used: Adobe Photoshop, Adobe Illustrator
  • BRM(Bunch Recycling Module)
  • CRM (Cash recycling machine)
  • ATM Operations and Maintenance
  • EMV, ATM Switch, State Transition Diagram, ATM Monitoring Software
  • Operation System Software
  • Mobile Application Design
  • Problem Resolution
  • Third-Party Systems Integration
  • Software System Development
  • Web Applications

Project Accomplishment

  

· ATM (Automated Teller Machine) Camera Monitoring system (1stMay 2022 - 1st July 2022)

~ Developed a Server-side Software System interfaced with ATM for Rupali Bank Limited. The system is capable of  monitoring ATM Transaction Capturing Image and transfering ATM data to Central Server.

Tools and SDK: JavaEE, PHP, JavaScript, MySQL5.1.36, Apache 24.

· Built a Wireless sensor network system using Python under Prof. Pargar Kumar Guhathakurta. 

(NITD, April-2021)

· Built a Water level measurement & controller machine using Arduino under Prof. Bibhash sen.

(NITD, December-2019)

Educational Accomplishment

  

· Awarded full funded scholarship for academic excellence by the Indian Council for Cultural Relations (ICCR) for pursuing undergraduate degree

as a foreign student in India.


Reference

Will be provided on request

Work Availability

monday
tuesday
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friday
saturday
sunday
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afternoon
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Technical Systems Analyst

Ampol Australia
03.2023 - Current

Software Engineer

Technomedia Limited
06.2021 - 03.2023

Bachelor of Technology - Computer Science And Engineering

National Institute of Technology

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Shuvecha Bhattacharjee