Shweta
Dandenong,VIC
Summary
Accomplished Store Manager with a proven track record at Reliance Smart, excelling in customer service management and problem-solving. Demonstrated ability to enhance team motivation and performance, ensuring operational excellence. Skilled in multitasking and organization, adept at fostering positive customer relations and resolving complaints efficiently.
Overview
1
1
year of professional experience
Work History
Store Manager
Reliance Smart - Grocery Store
Kurukshetra, Haryana
08.2022 - 01.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Education
Master of Commerce - Accounting
Kurukshetra University, Kurukshetra
Kurukshetra06.2022
Bachelor of Commerce - Accounting
Kurukshetra University, Kurukshetra
Kurukshetra06.2020
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Customer Service Management
- Store operations
- Friendly and Positive
- Outstanding communication skills
- Goals and performance
- Team motivation
Singing, Dancing and Listening Music
I love singing, Dancing and listening music
Languages
Hindi
Full Professional
English
Full Professional
Timeline
Store Manager
Reliance Smart - Grocery Store
08.2022 - 01.2024
Master of Commerce - Accounting
Kurukshetra University, Kurukshetra
Bachelor of Commerce - Accounting
Kurukshetra University, Kurukshetra