Shweta Jhawar
Southbank,VIC
Summary
Driven Psychology graduate with a majors in Criminology and currently pursuing Graduate Diploma in Early Childhood Education at Victoria University.
Overview
5
5
years of professional experience
Work History
Educator - Graduate Diploma
Birches Early Learning Centre
2024.01 - Current
- Create a nurturing, safe and inclusive environment for children's growth and development.
- Plan and implement engaging activities that promote learning and exploration.
- Foster positive relationships with children, parents and colleagues.
- Collaborate with families to support children's learning and development.
Student Teacher, Kindergarten
Kids Club Early Learning Centre
2023.11 - 2023.12
- Developing age-appropriate lesson plans and activities.
- Creating a safe and nurturing classroom environment.
- Communicating with parents and guardians.
- Implementing effective classroom management strategies.
Collections Officer
Recoveriescorp
2023.06 - 2023.10
- Collecting overdue payments from customers.
- communicating with customers to resolve payment issues by offering hardship.
- keeping accurate records of all communication with customers.
Concierge
Melbourne Inner City Management (MICM)
2022.05 - 2022.10
- Act as a liaison between residents and any department necessary including the police, estate agents or owners corporation.
- Answer phone and email inquiries in timely and respectful manner.
- Receive and redirect mail, phone call, packages.
Food and Beverage Attendant
KICKS Melbourne Sports Restaurant and Bar
2022.03 - 2022.07
- EFTPOS - Process cash and credit card transactions following appropriate procedures.
- Mix and serve drinks following set standard recipes and serve beverages and food to customers.
Direct Retailer
Amway Pvt Ltd
2020.11 - 2021.04
- Selling products directly to the consumer in a non-retail environment using solid arguments.
- Performing cost-benefits analysis of existing and potential customers.
- Maintaining positive business relationship to ensure future sales.
Booth Representative and Sales Intern
Gem Collection Pvt Ltd
2019.07 - 2019.10
- Booth Representative for Gem collection at the HGH Fair in Mumbai, India.
- Branding and lead generation.
- Working as a sales representative for walk-in customers.
Education
Graduate Diploma - Graduate Diploma in Early Childhood Education
Victoria University
Melbourne, VIC06.2024
Bachelor of Arts (Psychology) - Criminology
Deakin University
Melbourne, VIC12.2022
Certification for Managing Emotions in Times of Uncertainty and Stress -
Yale Center of Emotional Intelligence
12.2022
Crash Course for Medical Sciences (NEET) -
Aakash Institute
Delhi, India05.2019
Medical (Science) -
Delhi Public School
Panipat, Haryana04.2019
Skills
- Cultural Competence
- Critical thinking
- Lead generation
- Strong analytical skills
- Research and Observation
- Problem Solving
- Boundary Setting
- Empathy
- Strong communication skills
- Individual and social development
- Networking
- Strategic thinking
- Time management
- Customer relationship management
- Fluent in English
- Effective public speaker
- Excellent interpersonal skills
- Leadership
- Customer Service
- Adaptability
- Compliant with confidentiality
References
Available upon request
Timeline
Educator - Graduate Diploma
Birches Early Learning Centre
2024.01 - Current
Student Teacher, Kindergarten
Kids Club Early Learning Centre
2023.11 - 2023.12
Collections Officer
Recoveriescorp
2023.06 - 2023.10
Concierge
Melbourne Inner City Management (MICM)
2022.05 - 2022.10
Food and Beverage Attendant
KICKS Melbourne Sports Restaurant and Bar
2022.03 - 2022.07
Direct Retailer
Amway Pvt Ltd
2020.11 - 2021.04
Booth Representative and Sales Intern
Gem Collection Pvt Ltd
2019.07 - 2019.10
Graduate Diploma - Graduate Diploma in Early Childhood Education
Victoria University
Bachelor of Arts (Psychology) - Criminology
Deakin University
Certification for Managing Emotions in Times of Uncertainty and Stress -
Yale Center of Emotional Intelligence
Crash Course for Medical Sciences (NEET) -
Aakash Institute
Medical (Science) -
Delhi Public School