Summary
Overview
Work History
Education
Skills
Websites
Projects
References
Timeline
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Shweta Sawarkar

Sydney,Australia

Summary

Highly organized and detail-oriented professional with a strong background in administrative roles. Proficient in utilizing a variety of tools and systems to streamline processes, manage resources efficiently, and ensure smooth operations. Exceptional communication skills with a proven ability to liaise effectively with internal teams, external stakeholders, and clients. Experienced in handling diverse administrative tasks including scheduling, data management, and documentation. Adept at problem-solving and decision-making in fast-paced environments. Seeking opportunities to leverage administrative expertise to contribute to organizational success.

Overview

3
3
years of professional experience

Work History

Business Analyst Intern

Hydrizon Company
Sydney, Australia
12.2023 - Current
  • Conducted market research and competitor analysis using Excel, SQL, and Power BI, providing valuable insights for strategic decision-making
  • Assisted in software testing and validation processes, contributing to the enhancement of user experience and functionality
  • Prepared and presented reports and presentations using Tableau and Power BI, facilitating clear communication of project status and recommendations
  • Collaborated with stakeholders to gather business requirements and translate them into functional specifications
  • Facilitated workshops and training sessions to support clients in implementing new strategies and operational changes
  • Developed financial models and performed feasibility studies to assess project viability.

Customer Service Representative and Inclusion Coordinator

Belgravia Leisure
Sydney, Australia
11.2022 - 11.2023
  • Provided exceptional customer service through effective communication channels, ensuring positive interactions with clients and stakeholders
  • Worked collaboratively within a team environment to achieve collective objectives and improve service standards
  • Coordinated facility operations to maintain efficiency and enhance customer experience
  • Gathered and analyzed customer feedback to identify areas for improvement and implemented strategies to enhance service quality
  • Assisted customers with inquiries and transactions, utilizing CRM systems for efficient management
  • Handled customer inquiries and complaints with professionalism and empathy, ensuring resolution and satisfaction
  • Implemented inclusive initiatives to cater to diverse customer needs and promote a welcoming environment.

Financial Analyst

S. N. Jumare & Co.
Mumbai, India
01.2021 - 01.2022
  • Gathered and analyzed financial data to identify trends and insights impacting business performance
  • Prepared comprehensive financial reports and presented findings to management and stakeholders
  • Evaluated investment opportunities and conducted due diligence for informed decision-making
  • Conducted market research to understand industry trends and competitive landscape.

Education

Master of Commerce (Data Analytics and Strategy Innovation Management) -

The University of Sydney
06-2024

Bachelor of Management Studies -

University of Mumbai
11-2020

Skills

  • Data Analysis
  • Excel
  • SQL
  • Power BI
  • Communication and Collaboration
  • Problem-Solving
  • Project Management
  • Customer Service
  • Market Analysis
  • Business Process Improvement

Websites

Projects

Google, Market expansion project focused on Google Pixel 7A in Mexico. 

Microsoft, Utilized AI and ML for AI-based farming in Australia. 

BIG W, Analyzed data to increase sales by understanding target customers and products.

DEWPOINT, Developed strategic solutions for Australian market expansion.

References

References available upon request.

Timeline

Business Analyst Intern

Hydrizon Company
12.2023 - Current

Customer Service Representative and Inclusion Coordinator

Belgravia Leisure
11.2022 - 11.2023

Financial Analyst

S. N. Jumare & Co.
01.2021 - 01.2022

Master of Commerce (Data Analytics and Strategy Innovation Management) -

The University of Sydney

Bachelor of Management Studies -

University of Mumbai

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Shweta Sawarkar