Shweta Sharma
Balga,WA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Manager
4Mates Bar And Grill
06.2021 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
Receptionist
Pyramid Education
06.2020 - 07.2021
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Education
Advanced Diploma - Business
Stanly College
Perth03.2022
Diploma - Hospitality
Stanly College
Perth06.2021
Skills
- Operations Management
- Business Administration
- Customer Relationship Management
- Customer Service
Timeline
Manager
4Mates Bar And Grill
06.2021 - Current
Receptionist
Pyramid Education
06.2020 - 07.2021
Advanced Diploma - Business
Stanly College
Diploma - Hospitality
Stanly College
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