SHWE YEE MIN
Sydney,Australia
Summary
Experienced professional with a strong background in administration, finance, project management, retail sales, and customer relations. Proven ability to thrive in fast-paced and ever-changing work settings, showcasing a meticulous and adaptable approach to tasks. Skilled at managing multiple responsibilities simultaneously while maintaining a high level of professionalism and efficiency. Excels at building strong relationships with clients and colleagues to drive successful outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Front of House
Nene Chicken NSW
11.2023 - 03.2025
- Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
- Trained new hires on front of house procedures, contributing to a cohesive team dynamic.
- Facilitated smoother kitchen operations by maintaining clear communication between back and front of house.
- Collaborated with front-of-house staff to ensure timely and accurate order delivery, improving overall guest experiences.
- Worked closely with back-of-house staff to address any order modifications or dietary restrictions efficiently and accurately.
Business Analytics PACE Placement
Great Place to Work (GPTW), Macquarie University
07.2024 - 11.2024
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Utilized data visualization techniques to present and explain complex data sets.
- Enhanced data accuracy by implementing rigorous data validation techniques, leading to more reliable business insights.
Casual Retail Assistant
Levi’s
12.2023 - 02.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Supported team members during peak hours to ensure smooth store operations.
- Monitored customers for signs of security concerns and escalated issues to management.
Assistant Chef and Team Member
The Coffee Club
01.2023 - 07.2023
- Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
- Assisted head chef in cooking dishes according to ingredients.
- Coordinated with team members to prepare orders on time.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Replenished food and ingredients supplies to meet service demand.
Casual Retail Assistant
Colette
12.2022 - 02.2023
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Increased sales floor efficiency by restocking shelves and organizing merchandise to maintain appealing store layout.
- Listened to customer needs and desires to identify and recommend optimal products.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
Cashier and Customer Service
Ocean Supercentre Myanmar
12.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels, ensuring accurate accounting balance at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Finance Officer
Engineering Student Association, Technological University
02.2020 - 04.2022
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
- Collaborated effectively with cross-functional teams to achieve shared financial goals and objectives.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
Store Attendant/ Cashier
Grab & Go (G&G) Convenience Store
06.2021 - 11.2021
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
- Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
- Managed inventory by restocking shelves, conducting regular audits, and efficiently processing incoming shipments.
- Supported loss prevention initiatives by monitoring customer activity closely, reporting suspicious behavior when necessary.
- Operated POS systems to accurately process customer purchases.
Project Leader
Full Greenhouse Automation (Agri Tech), Yangon Technological University
12.2019 - 02.2020
- Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved.
- Achieved project success by efficiently allocating resources and managing schedules.
- Observed progress of each project, examined risks and coordinated contingency plans.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Analyzed project performance data to identify areas of improvement.
- Partnered with project team members to identify and quickly address problems.
Owner and Retail Sales Associate
Own Stationery and Clothing Store
06.2018 - 12.2019
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Greeted customers and helped with product questions, selections, and purchases.
Student Library Administrator
Yankin Education College Practicing Middle School
06.2012 - 02.2013
- Improved library organization by accurately shelving books and other materials according to the Library of Congress Classification system.
- Organized returned books and materials and assisted with shelving.
- Assisted library staff with clerical duties to help lighten workload.
- Answered general questions in person, by phone and over email.
- Accessed library catalog to review ownership and circulation status.
- Processed incoming materials by labeling them appropriately and adding security devices before placing them on shelves for patron use.
- Promoted library events and programs through creating engaging displays and distributing promotional materials, increasing community awareness and participation.
Education
Bachelor of Business Analytics - BBusAnalytics
Macquarie University
Sydney, NSWSubject Diploma - Logistics and Supply Chain Management
The Institute of Commercial Management
Professional Diploma - Business Management & Entrepreneurship
Scottish Qualification Authority
Bachelor of Electronics Engineering - undefined
Yangon Technological University
Subject Diploma - Business Management and Administration
Institute of Commercial Management
Google Advanced Data Analytics Certificate - undefined
Google Career Certificates
09.2025
Skills
- Data Analysis: R, Python, Excel, Tableau, MySQL
- Business Experience: Business Administration and Management, Project Management, Risk Management, Resource Allocation, Report Writing, Visual Merchandising
- Financial Experience: Budget Allocation, Record Keeping, Reconciliation, Financial Reporting
- Software Experience: Microsoft Office, Xero, Excel, POS System Operations, Jupyter Notebook, Zoom, Google Meet
- Customer support excellence
- Front of House Operations
Certification
- Responsible Service of Alcohol (RSA)
- Full Unrestricted Australian Driving License
LANGUAGES
English: Professional Proficiency (I.E.L.T.S. overall 8)
Burmese: Native/Bilingual
Accomplishments
- Received scholarship at Macquarie University.
- BBusAnalytics - Passed with Distinction.
- Participated in DataFest ASA at Macquarie University.
- Volunteered at TEDxSydney event.
- Engaged in community service with Mandalay Technological University Student Volunteer group in Myanmar.
Timeline
Business Analytics PACE Placement
Great Place to Work (GPTW), Macquarie University
07.2024 - 11.2024
Casual Retail Assistant
Levi’s
12.2023 - 02.2024
Front of House
Nene Chicken NSW
11.2023 - 03.2025
Assistant Chef and Team Member
The Coffee Club
01.2023 - 07.2023
Casual Retail Assistant
Colette
12.2022 - 02.2023
Cashier and Customer Service
Ocean Supercentre Myanmar
12.2021 - 05.2022
Store Attendant/ Cashier
Grab & Go (G&G) Convenience Store
06.2021 - 11.2021
Finance Officer
Engineering Student Association, Technological University
02.2020 - 04.2022
Project Leader
Full Greenhouse Automation (Agri Tech), Yangon Technological University
12.2019 - 02.2020
Owner and Retail Sales Associate
Own Stationery and Clothing Store
06.2018 - 12.2019
Student Library Administrator
Yankin Education College Practicing Middle School
06.2012 - 02.2013
Subject Diploma - Logistics and Supply Chain Management
The Institute of Commercial Management
Professional Diploma - Business Management & Entrepreneurship
Scottish Qualification Authority
Bachelor of Electronics Engineering - undefined
Yangon Technological University
Subject Diploma - Business Management and Administration
Institute of Commercial Management
Google Advanced Data Analytics Certificate - undefined
Google Career Certificates
Bachelor of Business Analytics - BBusAnalytics
Macquarie University
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