Shyanne Wilby
Goolwa,Australia
Summary
Dedicated and dependable cleaner with extensive hands-on experience in motels, hotels, and commercial kitchens. Expertise in maintaining high standards of cleanliness, hygiene, and safety across diverse environments ensures a consistently safe and welcoming atmosphere. Strong communication and time management skills facilitate efficient collaboration within teams or independent tasks. Recognized for a positive attitude, reliability, and meticulous attention to detail, committed to fostering a clean, safe, and productive worksite while enhancing the well-being and comfort of others in the mining industry.
Overview
8
8
years of professional experience
Work History
Waitress and Kitchen Hand
South Lakes Golf Club
01.2018
- Delivered quality experience and customer care.
- Took orders from customers and answered their questions about the menu.
- Offered menu recommendations upon request.
- Prepared tables by setting up linens, silverwares, and glasses.
- Arranged table settings and maintain a tidy dining area.
- Assisted in the preparation of food by cutting, chopping, and peeling of ingredients.
- Washed utensils and dishes and made sure they are stored properly.
- Ensured the food preparation areas are clean and hygienic.
- Swept, wiped, and mopped the kitchen floors including the kitchen walls.
Shop Assistant
Foodland Grocery Store
04.2022 - Current
- Organized merchandise displays to enhance visibility and appeal.
- Processed transactions accurately using point-of-sale systems.
- Responded to customer inquiries, providing timely and helpful information.
- Processed returns and exchanges efficiently, adhering to company policies while maintaining customer satisfaction.
- Balanced multiple tasks simultaneously during peak times without compromising quality of service or accuracy in transactions.
- Adapted quickly to changing priorities in a fast-paced retail environment, ensuring customer satisfaction.
- work efficiently to have all weekly special tickets displayed
- managed My time to have all invoices checked and recorded
Housekeeper and Café Assistant
Jack’s Place and Goolwa Motel
07.2022 - 03.2024
- Being trusted to manage the complete opening and closing procedure of the store.
- Cash handling and EFTPOS facility use with accuracy and responsibility.
- Cleaning of all tables and patron area along with basic maintenance when required.
- Restocking, stacking and packing goods.
- Taking care to take customers’ orders accurately and efficiently with a friendly attitude.
- Supported staff in keeping a clean and hygienic workspace.
- Washed, dried and returned dishes and utensils to their right place to ensure the smooth-running of kitchen operations.
- Domestic cleaning of Motel rooms, paying particular attention to detail to make sure the room was left neat, clean and in order.
- Swept and mopped floors, emptied bins and created a clean and safe environment.
- Made sure that all duties were undertaken to the best of my ability and within set timeframes.
- Working independently without immediate supervision and being trustworthy. This included also training and mentoring other staff
- Maintained cleanliness and hygiene standards in guest rooms and common areas.
- Executed thorough cleaning procedures using industry-standard tools and supplies.
- Assisted with laundry operations, ensuring timely turnaround of linens and towels.
- Reported maintenance issues to management for prompt resolution and guest satisfaction.
- Collaborated with front desk staff to ensure seamless guest check-in experiences.
Shop Assistant
Redwood Pizza Bar
01.2018 - 01.2019
- Provided outstanding customer care and assistance to patrons.
- Attended to customer's questions and inquiries about the menu.
- Assisted in the preparation of food by cutting pizza toppings and plating of orders.
- Prepared and made pizza bases and beverages.
- Handled meat products that are used in pizza making.
- Trusted by the manager to open and close the shop.
- Trusted by the manager to handle cash directly.
- Ensured the food preparation areas are clean and hygienic.
- Swept, wiped, and mopped the kitchen floors including the kitchen walls.
Education
Certificate II - Kitchen Operations
CEG
10.2025
Stage 1 S.A.C.E.
Victor Harbor High School
10.2025
Certificate I - Espresso Making
TAFE SA
01.2019
Skills
- Proactive and dynamic
- Strong time management
- Encourages collaboration through positivity
- Committed to high standards of performance
- Prioritize workplace safety standards
- Proactive in exploring opportunities
- Self-directed efficiency
- Customer service
- Skilled at prioritizing tasks simultaneously
- Engaging with visitors
- Effective team engagement
Timeline
Housekeeper and Café Assistant
Jack’s Place and Goolwa Motel
07.2022 - 03.2024
Shop Assistant
Foodland Grocery Store
04.2022 - Current
Waitress and Kitchen Hand
South Lakes Golf Club
01.2018
Shop Assistant
Redwood Pizza Bar
01.2018 - 01.2019
Stage 1 S.A.C.E.
Victor Harbor High School
Certificate I - Espresso Making
TAFE SA
Certificate II - Kitchen Operations
CEG
PROFESSIONAL DEVELOPMENT
2019 Career Development Course Royal Australian Air Force