Shyla McDougall
Melbourne
Summary
Experienced support worker with a Certificate III in Individual Support providing exceptional care to participants in their homes and the community. I have 5+ years of experience supporting children and adults with various behavioural and mental health challenges. I was working as a sole trader in the disability sector which involved providing emotional, physical and domestic supports.
Overview
6
6
years of professional experience
Work History
SEN Teacher Assistant
Active SEN
10.2024 - 01.2025
- Assisted classroom teacher by providing 1:1 supports
- Fostered a positive learning environment by being supportive, empathetic and showing respect for the school community.
- Supported students with additional learning materials and strategies.
- Implemented engaging learning activities to keep students attention.
- Monitored students progress.
Sole Trader (support Worker)
Shyla McDougall
05.2022 - 06.2024
- Maintained detailed records of client progress.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Supported participants with meal preparation, community access and daily living tasks.
- Worked closely with participants therapists and family members to foster a better approach of meeting participants goals.
- Provided respite.
- Encouraged community socialization for participants by organising group activities and day outings.
Dynamic Care Services
Luisa
03.2021 - 03.2022
- Assisted clients with daily living needs and fostered a caring approach to support needs.
- Enhanced the quality of life for participants by assisting with personalized support plans.
- Helped clients reach individual goals.
- Transported clients to appointments, outdoor activities and shopping centres.
- Companionship.
- Administering medication and reporting any changes management.
Broadmeadows Special Development School
AGA
04.2019 - 12.2020
- Worked within a team setting, providing support and guidance to students and staff.
- Provided 1:1 supports.
- Corresponded with parents, family members and therapists.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Organisation within the classroom and school to further improve students learning environment.
Education
Certificate III - Individual Support
AGA
Northern Suburbs, VIC04-2020
Certificate IV - Real Estate
Melbourne Polytechnic
Melbourne, VIC03-2020
Tourism And Hospitality
William Angliss Institute of TAFE Certificate III
Melbourne, VIC07-2017
Skills
- IT skills
- Emotional intelligence and people skills
- Student engagement
- Understanding of the NDIS
- Time management
- Housekeeping tasks
- Emotional support
- Active listening
- Behavioural support
- Activity planning
- Documentation and reporting
- Meal preparation
- Life skills development
Timeline
SEN Teacher Assistant
Active SEN
10.2024 - 01.2025
Sole Trader (support Worker)
Shyla McDougall
05.2022 - 06.2024
Dynamic Care Services
Luisa
03.2021 - 03.2022
Broadmeadows Special Development School
AGA
04.2019 - 12.2020
Certificate III - Individual Support
AGA
Certificate IV - Real Estate
Melbourne Polytechnic
Tourism And Hospitality
William Angliss Institute of TAFE Certificate III
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