Shylesh Vijay
Brisbane,QUEENSLAND
Summary
Adept in customer service and time management, I excelled at Dominos, ensuring timely deliveries and fostering strong customer relationships. My positive attitude and problem-solving skills enhanced customer satisfaction and operational efficiency. My quick thinking/ problem solving and reliability have been improved from my experience in a fast paced Indian restaurant. I Demonstrated expertise in safe e-bike operation and payment collection, I am committed to reliability and excellence in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Delivery Driver/ Customer Service
Dominos Pizza Inc.
05.2024 - Current
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Managed customer inquiries and complaints in polite and professional manner.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Customer Service
Wishart Curry House
03.2023 - 01.2024
- Explained online self-help options to customers to promote additional and after-hours support choices.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Managed high call volumes while maintaining a calm demeanor and professional attitude under pressure.
- Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
Education
No Degree -
Mansfield State High School
Mansfield, QLD01-2025
Skills
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Problem-Solving
- GPS and route planning
- Delivery Scheduling
Languages
Tamil
Native or Bilingual
Timeline
Delivery Driver/ Customer Service
Dominos Pizza Inc.
05.2024 - Current
Customer Service
Wishart Curry House
03.2023 - 01.2024
No Degree -
Mansfield State High School
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