SHIVAANY RAMACHANDRAN
Sydney,Australia
Summary
Driven Senior Consultant with 3 years' experience in the Recruitment. Adept in collaborative problem solving, risk management and creative solutions. I have demonstrated the ability to drive sales and maximise opportunities for both clients and candidates. I have extensive experience in driving numbers and achieving exceptional results across the business through great partnerships.
Overview
7
7
years of professional experience
Work History
Senior Consultant
Randstad Australia
03.2023 - Current
- Conducted business development activities by proactively building and maintaining relationships with new and existing clients to promote recruitment services
- Utilized networking events and scheduled meetings to identify potential business opportunities
- Sourced, interviewed, and evaluated job candidates to identify the best fit for open positions
- Provided guidance to clients on job descriptions, salary negotiations, and hiring processes
- Managed relationships with clients and ensured their needs were being met
- Coordinated interviews, provided feedback on candidates, and addressed any issues or concerns that arose
- Maintained accurate and up-to-date records of client and candidate information in the company's databases
- Created and updated candidate profiles tracked job orders and placements, and generated reports on recruitment activity
- Led and mentored a team of recruiters, providing guidance and support to ensure the team met its goals
- Conducted market analysis by researching and analyzing market trends to identify areas of growth and opportunities for new business
- Provided insights to leadership teams to inform strategic decision-making
- Created proposals and presentations to pitch recruitment services to potential clients
- Developed customized recruitment plans and pricing models to meet the unique needs of each client
- Negotiated terms and conditions with clients and candidates to ensure a mutually beneficial agreement was reached
- Provided training and development opportunities for junior recruiters to improve their skills and knowledge of the recruitment industry
- Collaborated with clients to gain an understanding of their recruitment needs and offered solutions that aligned with their business goals
- Built and maintained strong relationships with clients by providing exceptional customer service and addressing any concerns or issues that arose
- Developed and implemented strategies to attract top talent to open positions, including sourcing candidates through job boards, social media, and other channels
- Engaged with candidates through regular communication and follow-up to ensure a positive candidate experience
- Identified areas of inefficiency in recruitment processes and developed strategies to improve these processes
- Implemented process improvements to increase efficiency, reduce costs, and improve the quality of recruitment outcomes.
Recruitment Consultant
Randstad Australia
12.2021 - 03.2023
- Initiated a range of sourcing activities, such as publishing vacancies, networking, and conducting referrals, to ensure a regular supply of candidates that meet client's current and future demands
- Developed and managed the recruitment process for clients through sourcing, screening, and qualifying candidates, briefing, and preparing candidates, organizing interviews and sometimes negotiating remuneration packages to ensure client needs and expectations are met in a timely manner
- Provided advice to clients and candidates on salary levels, training requirements and career progression opportunities to facilitate the recruitment process
- Developed an in-depth knowledge of clients and candidates to enable effective job matching
- Reviewed referral candidates and contacted qualified individuals to request applications
- Managed full-cycle recruiting processes for managerial and executive-level vacancies
- Collaborated with recruitment and HR professional to achieve hiring goals
- Planned and executed recruitment events to bring in area candidates
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates
- Reviewed employment applications to match applicants with job requirements
- Informed applicants of duties and responsibilities, compensation, and benefits
- Gathered and analyzed information on recruitment challenges or procedures
- Conducted exit interviews and completed employment termination paperwork
- Sourced, qualified, and conducted screening interviews with job candidates
- Interviewed job applicants to obtain information on work history, education, or job skills
- Searched for qualified job candidates using internal Talent Search, Seek talent Search and LinkedIn Recruiter
- Led LinkedIn marketing training sessions.
Graduate Manager
ProForce
07.2021 - 11.2021
- Answered incoming calls, and candidate enquires
- Assisted with the online marketing campaigns to drive respondents
- Recruited quality candidates to attend weekly assessment day assessment day is run at full capacity with a high calibre of candidates
- Coordinated all pre and post assessment day administration to ensure that the assessment day is conducted in an organised and professional manner
- In addition to this, ensured that all candidate scoresheets are uploaded on the CRM system promptly and accurately
- High involvement within the ProGrad Assessment Days to ensure the ProGrad brand is represented effectively
- Involved in special projects as required by the business to further enhance our brand with the graduate community
- Including the organisation of events, campus recruitment, training sessions, and online marketing campaigns.
Beauty Studio Artist
Sephora
06.2019 - 06.2021
- Performed makeup applications
- Removed makeup and advised clients on skincare
- Assisted management with special events and sales
- Assisted colleagues with clients and clean-up duties
- Booked appointments and maintained a strong relationship with my clients.
Fenty Skin Krew Captain
Sephora
12.2020 - 02.2021
- Led my team for the launch for Fenty Skin
- Provided in-depth education in an engaging manner preparation for the launch
- Ongoing team support from day of launch to ensure sales increase.
Beauty Advisor
Sephora
10.2017 - 06.2019
- Recommend products to a wide range of clienteles
- Perform sales - such as greeting customers, stocking shelves, and taking inventory
- Completed all point of sales opening and closing procedures
- Built client relationship by providing excellent customer service
- Advised clients on proper skincare and products that suited them
- Ensured customer satisfaction to generate sales.
Education
Bachelor of Arts in Bachelor of Business (Marketing) -
Western Sydney University
Sydney, NSW06.2021
Skills
- Attention to detail
- An accomplished communicator
- Great negotiation skills
- Possess an eye for talent
- Excellent time management and organisational skills
- Resilient
- Employment Recordkeeping
- Networking and Partnership Development
- Database Maintenance
- Microsoft Office
- Conflict Resolution
- Complex Problem Solving
- Willingness to Learn
- Customer Relationship Management
- Sales Strategies
- Lead Generation
- Relationship Selling
- Understanding Customer Needs
- Issue and Complaint Resolution
- Customer Retention Strategies
- Multitasking and Prioritization
- Responding to Difficult Customers
- Creative Problem Solving
- Upselling Products and Services
- Calm and Professional Under Pressure
- Building Customer Trust and Loyalty
- Productivity Improvement
- Network Administration
- Search Engine Optimization
- Network Security
Accomplishments
- Onboarded four global clients.
- Received multiple testimonials from clients and candidates.
- Received Employee of the Month (ProForce)
Languages
Tamil
Placed Roles
- Customer Service Representatives
- Admin Assistant
- Logistics Coordinator
- Sales Admin
- Sales Coordinator
- Telesales
- Lead Generator
- Fleet Coordinator
- Import Operator
- Export Operator
- Transport Coordinator
- Receptionist
- Office Manager
- Executive Assistant
- Personal Assistant
- Project Coordinator
- Project Admin
- Call Centre Operator
- Fleet Admin
- Trainees
- HR Admin
- Data Entry
Timeline
Senior Consultant
Randstad Australia
03.2023 - Current
Recruitment Consultant
Randstad Australia
12.2021 - 03.2023
Graduate Manager
ProForce
07.2021 - 11.2021
Fenty Skin Krew Captain
Sephora
12.2020 - 02.2021
Beauty Studio Artist
Sephora
06.2019 - 06.2021
Beauty Advisor
Sephora
10.2017 - 06.2019
Bachelor of Arts in Bachelor of Business (Marketing) -
Western Sydney University
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