Shy Yin Lee (Peggy)
Perth,WA
Summary
Extensive knowledge of the kids fashion industry during years of day to day store management and sales. Energetic outgoing and very personable, throughout my career I have refined my communication and sales skills by interacting with hundreds customers. I pride myself on my work ethic and organization.
Over the years, I have come to great interest in patisserie with a passion for baking developed and a love for creating over the years and it has come to a point which i am seriously wanting to pursue my interest into my dream job. I therefore enrolled patisserie to study as a qualified patisserie chef.
Overview
23
23
years of professional experience
Work History
Account Clerk
East Coast Food Court
Kota Kinabalu, Sabah
03.2019 - 12.2021
- Data Entry
- Payroll preparation
- Reporting
- Bank reconciliation
- Accounts collections
- Other general administration as required
Boutique Owner
Honey Bee
Kota Kinabalu, Sabah
01.2009 - 11.2021
- Oversaw all aspect of the boutique operations from planning and purchasing.
- Researched for new and current trends that can help the business in succeeding and to offer customer satisfaction.
- Used savvy business skills and in depth knowledge of fashion retail industry to generate profit.
Inbound and Outbound Manager
MK Holiday Sdn Bhd
Kota Kinabalu, Sabah
01.2008 - 11.2013
- Responsibilities included the daily operation.
- Sell travel products and packages, source products and destination to meet consumer demands for bespoke travel and sustainable tourism.
- Liaise with travel partners, including airlines, restaurant, hotel and activities providers to manage booking and schedules and deal with customer enquiries and aim to meet their expectation.
- Maintain a relationship with vendors and agencies.
- Reviewed and recommended improvements to travel programs.
Car Sales Representative
DMM Sdn Bhd
Kota Kinabalu, Sabah
09.2005 - 07.2007
- Develop an in depth understanding of current car inventory and use that knowledge to encourage customers to make a purchase.
- Spoke with customers regarding what they were looking for and what lot had to offer.
- Explained the purchase process to the customers including financing warranties available.
- Assist in setting up the sales lot and the showroom floor for promotions and to put new model on display.
Education
English
Embassy Centre For English Studies
Perth, WA10.2002
Patisserie III And IV
Australia Professional Skills Institute
Perth04.2024
Diploma of Business ( Travel & Tourism )
Martin College
Perth 04.2004
Kota Kinabalu High School
Kota Kinabalu01.1996
Skills
- Mandarin
- Cantonese
- Hakka
Languages
- Malay
- English
- Communication Skills
Life Skills
Hobbies
Baking, Cooking, Travelling, Gym and Listening to Music
Timeline
Account Clerk
East Coast Food Court
03.2019 - 12.2021
Boutique Owner
Honey Bee
01.2009 - 11.2021
Inbound and Outbound Manager
MK Holiday Sdn Bhd
01.2008 - 11.2013
Car Sales Representative
DMM Sdn Bhd
09.2005 - 07.2007
English
Embassy Centre For English Studies
Patisserie III And IV
Australia Professional Skills Institute
Diploma of Business ( Travel & Tourism )
Martin College
Kota Kinabalu High School