Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic
Shy Yin Lee (Peggy)

Shy Yin Lee (Peggy)

Perth,WA

Summary

Extensive knowledge of the kids fashion industry during years of day to day store management and sales. Energetic outgoing and very personable, throughout my career I have refined my communication and sales skills by interacting with hundreds customers. I pride myself on my work ethic and organization.

Over the years, I have come to great interest in patisserie with a passion for baking developed and a love for creating over the years and it has come to a point which i am seriously wanting to pursue my interest into my dream job. I therefore enrolled patisserie to study as a qualified patisserie chef.

Overview

23
23
years of professional experience

Work History

Account Clerk

East Coast Food Court
Kota Kinabalu, Sabah
03.2019 - 12.2021
  • Data Entry
  • Payroll preparation
  • Reporting
  • Bank reconciliation
  • Accounts collections
  • Other general administration as required

Boutique Owner

Honey Bee
Kota Kinabalu, Sabah
01.2009 - 11.2021
  • Oversaw all aspect of the boutique operations from planning and purchasing.
  • Researched for new and current trends that can help the business in succeeding and to offer customer satisfaction.
  • Used savvy business skills and in depth knowledge of fashion retail industry to generate profit.


Inbound and Outbound Manager

MK Holiday Sdn Bhd
Kota Kinabalu, Sabah
01.2008 - 11.2013
  • Responsibilities included the daily operation.
  • Sell travel products and packages, source products and destination to meet consumer demands for bespoke travel and sustainable tourism.
  • Liaise with travel partners, including airlines, restaurant, hotel and activities providers to manage booking and schedules and deal with customer enquiries and aim to meet their expectation.
  • Maintain a relationship with vendors and agencies.
  • Reviewed and recommended improvements to travel programs.


Car Sales Representative

DMM Sdn Bhd
Kota Kinabalu, Sabah
09.2005 - 07.2007
  • Develop an in depth understanding of current car inventory and use that knowledge to encourage customers to make a purchase.
  • Spoke with customers regarding what they were looking for and what lot had to offer.
  • Explained the purchase process to the customers including financing warranties available.
  • Assist in setting up the sales lot and the showroom floor for promotions and to put new model on display.

Education

English

Embassy Centre For English Studies
Perth, WA
10.2002

Patisserie III And IV

Australia Professional Skills Institute
Perth
04.2024

Diploma of Business ( Travel & Tourism )

Martin College
Perth
04.2004

Kota Kinabalu High School
Kota Kinabalu
01.1996

Skills

    Languages

  • Mandarin
  • Cantonese
  • Hakka
  • Malay
  • English
  • Life Skills

  • Communication Skills

Hobbies

Baking, Cooking, Travelling, Gym and Listening to Music

Timeline

Account Clerk

East Coast Food Court
03.2019 - 12.2021

Boutique Owner

Honey Bee
01.2009 - 11.2021

Inbound and Outbound Manager

MK Holiday Sdn Bhd
01.2008 - 11.2013

Car Sales Representative

DMM Sdn Bhd
09.2005 - 07.2007

English

Embassy Centre For English Studies

Patisserie III And IV

Australia Professional Skills Institute

Diploma of Business ( Travel & Tourism )

Martin College

Kota Kinabalu High School
Shy Yin Lee (Peggy)