Sian Grainger
Adelaide,SA
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Consultant
Friendly Society Medical Association
Adelaide, SA
09.2020 - Current
- Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
- Evaluated existing business processes, recommending improvements that led to increased operational efficiency.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Territory Manager
HealthOne
Adelaide, SA
02.2017 - 07.2020
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Researched competitor activity and used findings to develop sales growth strategies.
- Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level.
- Coordinated trade show participation efforts that led to valuable networking opportunities and increased brand visibility within the industry.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skillsl.
- Managed accounts to retain existing relationships and grow share of business.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Wholesale Account Manager
Sigma Wholesale
Adelaide, SA
01.2010 - 12.2015
- Regularly provided detailed reports on account performance, highlighting successes as well as areas needing improvement for continued growth.
- Managed a diverse portfolio of accounts while maintaining a keen focus on individual needs and preferences for customized service delivery.
- Negotiated favorable contracts that benefited both the company and clients, resulting in increased profitability.
- Increased account growth by identifying new business opportunities and building strong client relationships.
- Streamlined order processing for enhanced customer satisfaction by collaborating with internal teams.
- Developed long-term relationships with key accounts to ensure repeat business and increased revenue.
- Achieved sales targets consistently through effective territory management and strategic planning.
Education
Education Support - Education
ITAC
Adelaide, SAMedical Terminology And Administration - Healthcare Administration
Wesley Health Management
Adelaide, SA09.2019
Medicines Australia CEP - Medical CEP
Deakin University & University of Tasmania
Geelong, VIC12.2016
Skills
- Consulting
- Business Planning
- Negotiation
- Business Analysis
- Business Development
- Commercial awareness
- Persuasion skills
- Business Administration
- Client Relationships
- Problem-Solving
- Processes and procedures
- Customer Relationship Management
- Analysis & Evaluation
- Client Engagement
- Client rapport
- Cultural Awareness
- Analytical Thinking
- Cloud Computing
- Outcome Accountability
- Work Planning and Prioritization
Accomplishments
Multiple Awards for Territory Performance
Certification
Diploma Training Systems and Assessment
ITAC Education Support
Wesley Health Management Medical Terminology and Administration
Pharmaceutical Society Scheduled Medicine
Medicines Australia CEP and Research and Medical Outcomes
Timeline
Senior Consultant
Friendly Society Medical Association
09.2020 - Current
Territory Manager
HealthOne
02.2017 - 07.2020
Wholesale Account Manager
Sigma Wholesale
01.2010 - 12.2015
Education Support - Education
ITAC
Medical Terminology And Administration - Healthcare Administration
Wesley Health Management
Medicines Australia CEP - Medical CEP
Deakin University & University of Tasmania