Sian Perry
Shelly Beach ,NSW
Summary
Customer-oriented Retail Sales associate with an excellent understanding in communication skills and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales and enhancing the workplace to boost customer satisfaction
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate / Front Desk Receptionist
Kmart
02.2021 - Current
- Provided exceptional customer service to 200-500 customers per shift, offering advice on products and finding merchandise
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Answer 50-100 calls per day attending to customers needs
- Proactively memorise and use ESL systems to maintain the proper labelling of over 3000 items of inventory throughout the store
- Collaborated with team members to achieve daily goals and company objectives.
Fast Food Worker
McDonald’s
01.2020 - 09.2020
- Greeted customers and handled payments via a POS system for filling over 1000 orders per shift
- Improved customer satisfaction by providing efficient and friendly service in a fast paced environment
- Boosted sales by selling menu items, suggesting popular choices, and promoting limited time offers
- Recognise outstanding customer service skills, consistently receiving positive feedback from customers and management
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high pressure situations
Education
High School Diploma -
St Peter’s Catholic College
Mardi, NSW09.2022
Skills
- Customer Service
- Problem-Solving
- Goal-oriented
- Communication
- Multitasking
- Detail-oriented
- Persuasive selling
- Flexibility
Certification
- CPR certification
- RSA certification
Timeline
Retail Sales Associate / Front Desk Receptionist
Kmart
02.2021 - Current
Fast Food Worker
McDonald’s
01.2020 - 09.2020
High School Diploma -
St Peter’s Catholic College
Similar Profiles
Madalaine McdonaldMadalaine Mcdonald
Team Member at KmartTeam Member at Kmart
Max HeapsMax Heaps
Retail Worker at KmartRetail Worker at Kmart
Patrick DawsonPatrick Dawson
Store Team Member at KmartStore Team Member at Kmart
Aya MouslemaniAya Mouslemani
Retail Worker at KmartRetail Worker at Kmart
Jack StringerJack Stringer
Concreter at DWA Concrete Constructions Pty LtdConcreter at DWA Concrete Constructions Pty Ltd