Siang Zathang
Deer Park
Summary
Highly positive and friendly professional pursuing a Bachelor's degree in Business with a major in Human Resource Management, with a strong background in customer service and administrative support. Eager to contribute to a dynamic team by streamlining administrative tasks, maintaining a welcoming environment, and ensuring a positive experience for all clients and visitors.
Overview
3
3
years of professional experience
Work History
Administrative Clerk
Melton Medical and Dental Centre
01.2025 - Current
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Arranged meetings and appointments and updated records to assist management.
Church Education Teacher
MCC
01.2023 - Current
- Planning and preparing engaging lessons.
- Conducting roll call every Sunday.
- Fostering a positive and supportive learning environment.
- Organizing and coordinating activities.
- Attending and participating in meetings.
- Scheduling activities and special events.
- Preparing and distributing documents for parents.
Admin / Receptionist
Rate Money
06.2024 - 03.2025
- Greeted visitors, answered phone calls, and managed appointment scheduling to ensure smooth daily operations.
- Handled administrative tasks such as data entry, filing, and managing office supplies.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
Pick Picking
TRP Recruitment
10.2023 - 05.2024
- Worked with RF scanner
- Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
Sandwich Artist
SUBWAY Restaurants
02.2022 - 10.2023
- Greeted guests, promoted specials, and took orders
- Operated the cash register with accuracy, ensuring proper handling of transactions
- Trained new employees on company policies and procedures, contributing to overall team performance and growth
Tutor
WMCCF
01.2022 - 01.2023
- Helped students with their homework
- Monitoring student's progress
- Providing Practice
- Test-preparation
- Teaching and explaining concepts
Education
BBA - Business
Victoria University
Melbourne, VICDiploma - Business
Victoria University
Melbourne, VICDiploma - Education Studies
Victoria University
Melbourne, VICSkills
- Leadership and Team Management
- Operations Management
- Training and Development
- Customer Service Excellence
- Inventory Control and Cost Management
- Compliance and Regulatory Knowledge
- Problem-solving and Decision-making
- Communication and Interpersonal Skills
Languages
English
Burmese (Chin)
Timeline
Administrative Clerk
Melton Medical and Dental Centre
01.2025 - Current
Admin / Receptionist
Rate Money
06.2024 - 03.2025
Pick Picking
TRP Recruitment
10.2023 - 05.2024
Church Education Teacher
MCC
01.2023 - Current
Sandwich Artist
SUBWAY Restaurants
02.2022 - 10.2023
Tutor
WMCCF
01.2022 - 01.2023
Diploma - Business
Victoria University
BBA - Business
Victoria University
Diploma - Education Studies
Victoria University
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