Sianna Leitner
Glen Waverley
Summary
Self-motivated retail supervisor brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
5
5
years of professional experience
Work History
Inside the Home Supervisor
Bunnings Warehouse
11.2023 - Current
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Gained strong leadership skills by managing projects from start to finish.
- Worked well in a team setting, providing support and guidance.
Administration Supervisor
Bunnings Warehouse
08.2022 - 11.2023
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on business standards.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Streamlined and improved administrative operations by identifying automation opportunities.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Special Orders & Kitchens Specialist
Bunnings Warehouse
03.2020 - 08.2022
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Selected flooring, counters, cabinets and appliances based on client needs and budgets.
- Used in-store system to locate inventory and place special orders for customers.
Front End Team Lead
Bunnings Warehouse
10.2018 - 03.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Mentored new team members to contribute to store's positive culture.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
Education
Diploma of Business Administration -
Holmesglen Institute
Glen Waverley, VIC10.2020
Skills
- Business Administration
- Analytical Thinking
- Time Management
- Strong Problem Solver
Timeline
Inside the Home Supervisor
Bunnings Warehouse
11.2023 - Current
Administration Supervisor
Bunnings Warehouse
08.2022 - 11.2023
Special Orders & Kitchens Specialist
Bunnings Warehouse
03.2020 - 08.2022
Front End Team Lead
Bunnings Warehouse
10.2018 - 03.2020
Diploma of Business Administration -
Holmesglen Institute
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