Siaosi Napaa
Wattle Grove ,NSW
Summary
Proven leader with a track record of enhancing team productivity by over 20% at Woolworths Supermarket through innovative staff management and complex problem-solving. Excelled in fostering employee motivation and staff development, significantly improving customer satisfaction. Skilled in creating efficient workflows and promoting a goal-oriented environment.
Overview
5
5
years of professional experience
Work History
Supervisor
Woolworths Supermarket
Kingsgrove
03.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Fast Food Worker
McDonald's
Moorebank
01.2020 - 03.2020
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
Education
Finished Year Ten With Passes In English And Math -
Holsworthy High School
Holsworthy, NSWSkills
- Staff Development
- Staff Management
- Employee Motivation
- Goal-Oriented
- Complex Problem-Solving
Timeline
Supervisor
Woolworths Supermarket
03.2022 - Current
Fast Food Worker
McDonald's
01.2020 - 03.2020
Finished Year Ten With Passes In English And Math -
Holsworthy High School