Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Siarra Lieber

Cranbourne West,VIC

Summary

A friendly and empathetic 19 year old with a high level of skills as a barista and waitress as a result of 5 years of professional experience, providing exceptional customer service in fast paced cafe environments being an area in which I thrive in

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Farm Maintenance Worker

Home Employer
  • Enhanced farm productivity by performing routine maintenance on machinery
  • Reduced equipment downtime with regular inspections and proactive
  • Ensured animal health through proper upkeep of barns, pens, and shelters.
  • Maintained safe work environments by adhering to safety protocols and promptly addressing hazards.

Cafe Server

The Laughing Lark Cafe
12.2023 - Current
  • Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
  • Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
  • Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
  • Enhanced customer satisfaction by providing efficient and friendly service.

Customer Service Representative

Donut King
01.2020 - 11.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

VM2 Graduate -

The David Scott School
Frankston, VIC
12.2024

Skills

    Leadership

    Problem solving

    Team member

    Customer service

    Effective communication

    Active listening

Certification

First aid

RSA

barista

Timeline

Cafe Server

The Laughing Lark Cafe
12.2023 - Current

Customer Service Representative

Donut King
01.2020 - 11.2023

Farm Maintenance Worker

Home Employer

VM2 Graduate -

The David Scott School

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Siarra Lieber