Siarra Lieber
Cranbourne West,VIC
Summary
A friendly and empathetic 19 year old with a high level of skills as a barista and waitress as a result of 5 years of professional experience, providing exceptional customer service in fast paced cafe environments being an area in which I thrive in
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Farm Maintenance Worker
Home Employer
- Enhanced farm productivity by performing routine maintenance on machinery
- Reduced equipment downtime with regular inspections and proactive
- Ensured animal health through proper upkeep of barns, pens, and shelters.
- Maintained safe work environments by adhering to safety protocols and promptly addressing hazards.
Cafe Server
The Laughing Lark Cafe
12.2023 - Current
- Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
- Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
- Enhanced customer satisfaction by providing efficient and friendly service.
Customer Service Representative
Donut King
01.2020 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
VM2 Graduate -
The David Scott School
Frankston, VIC12.2024
Skills
Leadership
Problem solving
Team member
Customer service
Effective communication
Active listening
Certification
First aid
RSA
barista
Timeline
Cafe Server
The Laughing Lark Cafe
12.2023 - Current
Customer Service Representative
Donut King
01.2020 - 11.2023
Farm Maintenance Worker
Home Employer
VM2 Graduate -
The David Scott School