Jeff Chan
Melbourne,VIC
Summary
Results-driven Assistant Store Manager with expertise in sales, inventory management, and customer relations at Hawker Chan. Skilled in team leadership, problem-solving, and optimizing store operations to meet targets and improve customer satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Hawker Chan
12.2023 - 08.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Retail Sales Associate
G2000
03.2021 - 06.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
Bachelor of Science - Computer Science
Swinburne University of Technology
Melbourne, VIC12-2022
Skills
- Problem-solving
- Cross-Functional Teamwork
- Customer service
- Customer Relationship Management
- Store Operations
- Inventory Management
Languages
Chinese
English
Malay
Timeline
Assistant Store Manager
Hawker Chan
12.2023 - 08.2024
Retail Sales Associate
G2000
03.2021 - 06.2022
Bachelor of Science - Computer Science
Swinburne University of Technology
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