Sibel Tuncer
Sydney,NSW
Summary
I'm a recent graduate with strong research, technical, and problem-solving skills. Detail-oriented and a fast learner, I quickly adapt to new challenges. I thrive in customer service roles, bringing a positive attitude and a passion for helping others while ensuring smooth and efficient operations.
Overview
3
3
years of professional experience
Work History
Check In Agent
Swissport
Mascot , NSW
12.2024 - Current
- Provided wheelchair service for disabled passengers when needed.
- Verified customer identification documents and travel itineraries.
- Worked diligently to resolve booking, fare and regulations issues alongside passengers and travel agents.
- Assisted customers with ticket purchases, trip planning, pricing and scheduling.
- Communicated regularly with other departments at the airport to ensure smooth operations.
- Answered incoming calls from customers regarding flight statuses, cancellations and delays.
Pharmacy Assisant Junior
Discount Pharmacy
Wattle Grove , NSW
11.2024 - 02.2025
- Assisted pharmacist in daily operations tasks and administrative tasks.
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
- Greeted customers upon arrival at the pharmacy counter.
- Met regulatory recordkeeping requirements by documenting pharmacy log with information on prescriptions picked up by patients.
Crew Member
Hungry jacks
Milpera , Nsw
03.2022 - 12.2024
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
Coffee Barista Course
MYTEC
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Checked temperatures of freezers, refrigerators and heating equipment.
Education
High School Diploma -
Amity College Girls High School
Prestons, NSWBachelor of Education - Secondary Education
Maquarie University
North Ryde Skills
- Friendly, Positive Attitude
- Reliable & Trustworthy
- People Skills
- Planning & Organizing
- Positive Attitude
- Attention to Detail
Timeline
Check In Agent
Swissport
12.2024 - Current
Pharmacy Assisant Junior
Discount Pharmacy
11.2024 - 02.2025
Crew Member
Hungry jacks
03.2022 - 12.2024
Coffee Barista Course
MYTEC
High School Diploma -
Amity College Girls High School
Bachelor of Education - Secondary Education
Maquarie University