I am a dedicated professional with a background in customer service in Australia; completed studying and work placement as a Certificate IV (Ageing & Disability), caring elder and disable people with proper documentations.
I volunteered at ADRA Community Centre, which is located at Blacktown NSW. There I helped to serve foods to people in need and supported community events. While providing food relief ADRA also provides different services like counselling. I how to handle a reception, book appointments, reply to an email. I also observed how counselling and support services were provided in a respectful and inclusive environment. This experience helped me to understand the importance of social justice, dignity, and compassion when working with diverse groups. I learned how small actions can make a big difference in someone’s life. This role increased my confidence in working with the community and showed me the importance of community service and teamwork.