- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Gardening
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volunteering
- Road Trips
- Music
- Cooking
SIBIN ALEX
Numurkah,VIC
Summary
Professional with significant experience in healthcare support, prepared to contribute effectively to patient care services. Expertise in assisting with daily living activities, ensuring patient comfort, and maintaining medical records. Strong focus on team collaboration, adaptability to changing needs, and delivering reliable, high-quality care. Skilled in communication, empathy, and time management, essential for providing compassionate and efficient support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Barchester Healthcare
01.2023 - 10.2024
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Participated in ongoing training sessions, staying current with best practices in health care assistance.
IT SUPPORT
BEC EXCHANGE
12.2015 - 07.2022
- Install and configure computer systems, diagnose hardware and software faults and solve technical and application problems, either over the phone or in person
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Support the roll-out of new applications set up new users' accounts and profiles and deal with password issues
- Installation and servicing of printers, scanners, laptops, computers and other IT devices
- Managing IT store, asset checking, documentation etc
- Streamlined IT support processes for faster resolution times, implementing a ticketing system to track issues more effectively.
- Worked closely with internal teams such as sales, marketing, finance, IT support departments to coordinate efforts and maximize event success.
Network Engineer
QOS Technologies
11.2012 - 12.2014
- Configuring the branch routers with static and dynamic routing
- Onsite support for network devices and system support
- Troubleshooting Layer 2 connectivity issues on layer 2 Point to Point Links
- Configuring dynamic routing protocol (BGP) on CE Routers and troubleshooting MPLS Circuits and rectifying routing issues by coordinating with service providers
- Troubleshooting ISDN using debugging and making necessary configuration changes to meet customer requirements
- Network monitoring with the help of front end tools like Whatsupgold
Education
BTEC - Computer Science
Institute of Engineering & Technology
INDIA08.2012
Higher Secondary -
MTHSS
07.2006
Skills
- Time management
- Patient care
- Patient-focused care
- Supporting personal needs
- IT support experience
- Desktop technical support
- Software configuration
- Hardware installation
Certification
Cisco Certified Network Associate Routing & Switching, 04/01/14, 04/30/17
Interests
Timeline
Health Care Assistant
Barchester Healthcare
01.2023 - 10.2024
IT SUPPORT
BEC EXCHANGE
12.2015 - 07.2022
Network Engineer
QOS Technologies
11.2012 - 12.2014
Cisco Certified Network Associate Routing & Switching, 04/01/14, 04/30/17
BTEC - Computer Science
Institute of Engineering & Technology
Higher Secondary -
MTHSS
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