Sid Younan
Sydney
Summary
I am an energetic, ambitious and enthusiastic professional who has prior experience of maintaining existing client relationships and also generating new ones. Possessing commercial awareness and excellent communication and organizational skills. Having a proven ability to meet and exceed set sales targets as well as the relevant administrative, commercial, sales and personnel work experience. Currently focused on creating a promising future for myself through hard work and perseverance.
Overview
13
13
years of professional experience
Work History
Sabbatical - Travel
Self
03.2022 - Current
- Travel and Experiences with my fiance while subsequently searching for the right role.
- Managing Investment Portfolio.
- Managing Crypto Investments.
Owner Operator
Self Employed - Sole Trader
04.2018 - 03.2022
- Built brand awareness.
- Trained and motivated employees to perform daily business functions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Spoke professionally with clients regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Prepared annual budgets with controls to prevent overages.
Account Manager - DevOps/Cloud/Government
Mantech Careers
04.2018
- Managing Private and Government clients
- Building relationships with clients and candidates
- Receiving job orders and then controlling the next step
- Sourcing candidates from multiple streams, database - LinkedIn - Seek - Meetups - Professional Network - Referrals - Social Media
- Briefing the candidate about the responsibilities, salary and benefits
- Receiving and reviewing applications, managing interviews and short-listing
- Completing reference checks on candidates who are being shortlisted
- Organizing interviews for candidate as requested by the client and then informing candidates about the results of their interviews
- Building my personal and professional brand in order to better support candidates and clients alike
- Controlling the process on successful candidates.
Recruitment Consultant - Business Intelligence
Interpro People
01.2017 - 02.2018
- Design and Implement overall recruiting strategy
- Develop and update job descriptions and job specifications
- Perform job and task analysis to document job requirements and objectives
- Prepare recruitment materials and post jobs to appropriate job board
- Source and recruit candidates by using databases, social media, networks
- Screen candidates resumes and job application
- Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
- Assess applicants' relevant knowledge, skills, soft skills, experience and aptitudes
- Provide analytical and well documented recruiting reports to the rest of the team
- Act as a point of contact and build influential candidate relationships during the selection process
- Build relationships with new and existing clients.
Owner
Star Track Courier
01.2017 - 08.2017
- Reviewing, prioritizing and allocating jobs/assignments
- Maintain relationship with customers and clients
- Meeting deadlines for pickups and deliveries
- Contributing positively to the warehouse team
- Processing invoices and paperwork.
Sales Representative
Fantastic Furniture
01.2015 - 02.2016
- First point of contact for all customers
- Maintaining and following leads
- Negotiating and building relationships with customers
- Processing customer requests from initial point of contact through to final payment
- Handling customer escalations in a professional manner and finding a positive solution
- Promoting the brand by providing a seamless and engaging experience.
Policy and Procedure Officer
Commonwealth Bank (Head Office)
12.2010 - 01.2013
- Understanding standard bank transaction, as well as common products and services
- Establishing and promoting cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction
- Informing and suggesting new banking products to customers
- Participating in marketing and awareness campaigns
- Creating training modules for self-employed personal loan applications
- Working with various types of technology and software
- Managing the team in the absence of Operations Manager
- Holding and facilitating team meetings.
Customer Service Representative - Credit Card Disputes
Commonwealth Bank (Head Office)
- Analyzing applicants financial status, credit and property evaluations to determine feasibility of granting loans
- Explaining to customers the different types of loans and credit options that are available, as well as the terms of those services
- Reviewing loan agreements to ensure they are complete and accurate according to policy
- Handling complaints and disputes from customers in regards to credit cards
- Dealing with internal queries about payments
- Negotiating and drafting re-payment plans
- Participate in banks marketing campaigns.
Education
Diploma of Marketing -
APM College of Business And Communication
Westfield's Sports High School
Skills
- Business Development Understanding
- Staff Training
- Lotus Notes
- Customer Relations
- Account Management
- Sales Expertise
- Conflict Mediation
- CRM Software
- Sales Abilities
Personal Information
Citizenship: Australian
Timeline
Sabbatical - Travel
Self
03.2022 - Current
Owner Operator
Self Employed - Sole Trader
04.2018 - 03.2022
Account Manager - DevOps/Cloud/Government
Mantech Careers
04.2018
Recruitment Consultant - Business Intelligence
Interpro People
01.2017 - 02.2018
Owner
Star Track Courier
01.2017 - 08.2017
Sales Representative
Fantastic Furniture
01.2015 - 02.2016
Policy and Procedure Officer
Commonwealth Bank (Head Office)
12.2010 - 01.2013
Customer Service Representative - Credit Card Disputes
Commonwealth Bank (Head Office)
Diploma of Marketing -
APM College of Business And Communication
Westfield's Sports High School
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