Siddh Salecha
North Sydney,NSW
Summary
Customer-oriented team member, committed to providing an exceptional experience by responding swiftly to customer demands. First-rate negotiation, problem resolution, and time management abilities. Polished in responding to calls and inquiries to solve issues promptly. Proven to build and solidify customer relationships, develop client loyalty, and increase customer retention.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail and Sales head
Rotaract District 3012
05.2022 - 05.2023
- Assessed big-picture department effectiveness with scrutiny and detail, analyzing metrics and providing recommendations for measured improvements.
- Developed solutions to sales challenges and maximized business opportunities.
- Organized promotional events and interacted with community to increase sales volume.
Voluntary Worker
Youth Empowerment Foundation
06.2022 - 08.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Greeted visitors, answered questions and assisted with individual needs or requests.
- Assisted with event coordination and on-site support.
- Coordinated food, clothing, and household items for disadvantaged individuals and families.
Customer Service Representative
Insplore Consultants
12.2021 - 01.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Updated account information to maintain customer records.
Production Supervisor
Kshitij Mumbai
08.2019 - 12.2019
- Resolved issues quickly to maintain productivity goals.
- Managed team of 7 production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
Education
B.Com - Marketing
University of Sydney
Sydney, NSW06.2025
BBA -
O.P.Jindal Global University
India06.2023
Skills
- Business Networking
- Sales Presentation
- Product Promotion
- Administrative Support
- Coordination
- Inventory Management
- Community Outreach Programs
- Spreading Awareness
- Cash Handling
- Community Events
- Distributing Merchandise
- Schedule Management
Certification
RSA
Microsoft word
Microsoft excel
Microsoft powerpoint
Additional Information
Monday , Saturday and Sunday - available all day
Tuesday - before 1pm and after 6pm
Wednesday - before 1 pm and after 4 pm
Thursday - before 10am and after 2pm
Friday - before 12pm and after 4pm
Timeline
Voluntary Worker
Youth Empowerment Foundation
06.2022 - 08.2022
Retail and Sales head
Rotaract District 3012
05.2022 - 05.2023
Customer Service Representative
Insplore Consultants
12.2021 - 01.2022
Production Supervisor
Kshitij Mumbai
08.2019 - 12.2019
B.Com - Marketing
University of Sydney
BBA -
O.P.Jindal Global University