Siddharth Shrestha
Sydney,NSW
Summary
Dedicated and hardworking IT professional with a passion for problem-solving and continuous learning. Seeking opportunities to leverage technical skills and contribute to innovative projects in the tech industry. Committed to delivering high-quality results and exceeding expectations.
Overview
2
2
years of professional experience
Work History
Store Manager
Vodafone Select
09.2023 - Current
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Retail Sales Associate
OPTUS
01.2023 - 08.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Market Research Interviewer
Kantar
05.2022 - 12.2022
- Provided timely feedback to supervisors regarding potential issues or areas for improvement within the interview process.
- Maintained confidentiality of customer information and company procedures.
- Followed established guidelines and recommendations from supervisors to complete quality interviews.
- Assisted in the development of effective questionnaires that elicited valuable insights from targeted participants.
Education
Bachelors - IT
King's Own Institute
Sydney, NSW02.2025
Skills
Strong Communication Skills
Team Leadership
Teamwork and Collaboration
System performance
Help Desk Support
Technical Support
Timeline
Store Manager
Vodafone Select
09.2023 - Current
Retail Sales Associate
OPTUS
01.2023 - 08.2023
Market Research Interviewer
Kantar
05.2022 - 12.2022
Bachelors - IT
King's Own Institute
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