Siddhesh Kamdar
Surfers Paradise,Australia
Summary
To work diligently with an organization that offers challenging career, rewards hard work, sincerity & performance and helps in emerging as a competitive professional. Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 10 years of experience in IT industry. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Manager
HDFC Bank
03.2018 - 03.2022
- Oversaw HDFC Bank Credit Card Management System, achieved operational efficiency, managed risk effectively, instilled stakeholder confidence, ensured cybersecurity and compliance, resolved issues promptly, fostered team excellence, maintained meticulous documentation, and enhanced customer satisfaction.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements
IT Analyst
TATA Consultancy Services
11.2015 - 02.2018
- Collaborated with Express Scripts Holding Company to optimize systems and processes for efficient pharmaceutical benefit management.
- Enhanced interfaces to promote better functionality for users
- Investigated system issues and implemented resolutions to reduce downtime
- Organized system operating procedures to strengthen controls
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions
- Communicated and explained business requirements to team members to understand and implement functional demands
Mainframe Senior Engineer
IBM India
05.2015 - 10.2015
- Collaborated with Pearson Education, Wyndham Hotels and Resorts, and The Royal Bank of Scotland to enhance IT infrastructure and support operations.
- Adhered to timelines to meet quality assurance targets
- Determined root cause analysis and implemented solutions
- Developed and implemented proactive maintenance practices
- Implemented automated systems to improve accuracy and efficiency
Mainframe Consultant
Symphony Teleca
09.2013 - 04.2015
- Contributed to optimizing healthcare operations through IT solutions.
- Corrected, modified and upgraded SOP's to improve performance
- Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use
System Admin
Maples ESM Technologies
09.2012 - 08.2013
- Efficiently managed batch job scheduling and monitoring, oversaw daily, monthly, and yearly batch schedules, resolved ABEND errors, and administered dataset management.
- Adding jobs in current plan.
- Supports Daily, Monthly and Yearly Batches in Z/OS.
- Adding and deleting application, dependency and Special Resources.
- Force complete, delete, place jobs on Hold/Confirm Status, Post/Remove conditions on jobs, late job analysis, Restart and resubmit as per the instructions.
- Resolving the failures Like SB37, SD37, DB2 contentions, Table space contentions, JCL Errors etc.
- ABEND fixing by rerunning, purging, deleting, place jobs on hold/release status also rescheduling job as per requirement.
Education
Bachelor of Technology in Computer Science and Engineering -
University of Pune
06.2011
Master in Cyber Security -
Griffith University
Gold Coast, QLD11.2023
Skills
- Mainframe ZOS
- Windows XP
- JCL (Job Control Language)
- Technical Proficiency
- Job Scheduling and Automation
- Mainframe Operations
- Infrastructure Management
- IT Service Management
Mainframe Operations
TWS OPC, Control-M, CA-7, ISPF, SDSF, TSO, HMC, Unix OS, DB2, SQL
Certification
· ITIL Certified (Foundation)
· Trained Mainframe System Administration from Maples ESM Technologies, Pune.
Infrastructure Management - Skills
- MVS Console
- Netview
It Service Management - Tools
- ISM Maximo
- Service Now
- Remedy
- CA Service Desk
Job Scheduling And Automation - Tools
- OPC/ESA
- CA-7
- Autosys
References
References available upon request.
Timeline
IT Manager
HDFC Bank
03.2018 - 03.2022
IT Analyst
TATA Consultancy Services
11.2015 - 02.2018
Mainframe Senior Engineer
IBM India
05.2015 - 10.2015
Mainframe Consultant
Symphony Teleca
09.2013 - 04.2015
System Admin
Maples ESM Technologies
09.2012 - 08.2013
Bachelor of Technology in Computer Science and Engineering -
University of Pune
Master in Cyber Security -
Griffith University
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