SID FRANCIS PACIS
BECKENHAM,WA
Summary
Proven leader with extensive experience in team development and retail inventory management, notably at Aldi Stores. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Skilled in fostering environments for mutual success, demonstrating outstanding communication and organizational skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Duty Store Manager
Aldi Stores
2022.09 - Current
- Supervised team members at front counter, answering questions regarding products from customers.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized warehouse to facilitate effective ordering and stock rotation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Ramp Service Agent
Dnata
2022.07 - 2022.09
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Transferred luggage from aircraft to collection areas safely using AKE containers.
- Coordinated ground crew activities to complete objectives on schedule.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5 daily flights.
Crew Scheduling Officer
Cebu Pacific Air
2016.02 - 2022.07
- Managed a small team to deliver on time monthly rosters for 500+ Pilots and 2000+ Cabin Crew.
- Trained all team members on key roles to maintain flexibility.
- Maintained daily network operations.
- Manages flight/non-flight disruption.
- Implemented and improved processes to improve crew productivity and performance.
- Monitored flight crew activities and coordinated schedules and assignments.
Ramp Service Agent
Philippine Airport Ground Support Solutions
2013.12 - 2016.01
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Coordinated ground crew activities to complete objectives on schedule.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Guided aircraft into and out of parking positions using hand signals.
Education
Bachelor of Science - Aircraft Maintenance And Technology
PATTS College of Aeronautics
Manila, Philippines06.2013
Skills
- Employee Training
- Customer Service Management
- Retail Inventory Management
- Team Development
- Outstanding communication skills
- Employee Scheduling
Certification
- MLP
- RSA
- First Aid
- Forklift License
- Australian Driving License
Timeline
Duty Store Manager
Aldi Stores
2022.09 - Current
Ramp Service Agent
Dnata
2022.07 - 2022.09
Crew Scheduling Officer
Cebu Pacific Air
2016.02 - 2022.07
Ramp Service Agent
Philippine Airport Ground Support Solutions
2013.12 - 2016.01
Bachelor of Science - Aircraft Maintenance And Technology
PATTS College of Aeronautics
- MLP
- RSA
- First Aid
- Forklift License
- Australian Driving License
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