Summary
Overview
Work History
Education
Skills
Certification
Projects
Attributes
References
Timeline
Generic

Sidhant Sharma

Campbelltown,SA

Summary

Versatile IT enthusiast with a background in computer science and business information systems. Dedicated to translating data into strategic insights for effective decision-making. Eager to contribute to organizational success through collaboration with cross-functional teams and continual skill refinement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Development Analyst

ABRT
04.2023 - Current
  • Collaborated with executives, stakeholders, lawyers, and designers to plan, design, develop, test, and implement an e-learning course for executive certification in restructuring & turnaround Leadership (ECRTL)
  • Structured course content to meet standard and ensured platform and contents are aligned with Restructuring and Leadership practice and certification
  • Re-evaluated previous LMS platform Opentune and introduced new Articulate Rise (LMS) system to meet organization's needs
  • Engaged in Project management plan with executives and stakeholders to support Business planning and Decision making and develop overall timeframe of project
  • Collaborate with stakeholders to develop and execute strategic initiatives, such as pricing strategies, customer reach and interaction analysis.

Retention Specialist

TSA Groups
07.2022 - 04.2023
  • Achieving and exceeding sales targets through effective lead generation, prospecting, and closing of deals
  • Building and maintaining strong relationships with customers to increase retention and foster long-term loyalty
  • Providing exceptional customer service and support to ensure a positive customer experience and resolve any issues or concerns that arise
  • Utilizing various sales and marketing tools to create and execute effective sales strategies and tactics
  • Conducting research and analysis to identify new business opportunities and emerging market trends
  • Collaborating with cross-functional teams, such as marketing and product development, to develop and implement successful sales campaigns
  • Providing regular sales reports and updates to management to inform strategic decision-making and planning
  • Continuously develop and refine product knowledge, industry trends, and competitor insights to remain competitive in the market
  • Identify and assess areas for process improvement to optimize sales and retention efforts and increase overall efficiency.

Student Mentor

Torrens University
01.2021 - 02.2022
  • Mentored students to support them in their academic and personal development, providing guidance and resources to enhance their university experience
  • Conducted one-on-one meetings with assigned students to discuss their progress, challenges, and goals, and provided feedback and advice to support their growth and success
  • Facilitated group sessions and workshops to promote learning, skill development, and community building among students
  • Collaborated with faculty and staff to develop and implement initiatives to enhance student engagement and support services
  • Contributed to development and revision of mentorship programs and policies, ensuring that align with needs and expectations of students and university.

SQE Engineer

Becton Dickinson
12.2018 - 07.2019
  • Conducted comprehensive testing of software builds to ensure that they meet quality standards, including regression, alpha, and beta testing
  • Identified and reported defects and issues in the software, providing clear and detailed documentation and communicating with the development team to facilitate resolution
  • Developed and executed test plans and test cases to verify software functionality, performance, and security
  • Collaborated with cross-functional teams, such as developers, project managers, and stakeholders, to understand software requirements and ensure that are met
  • Participated in design and code reviews to provide input on quality-related issues and ensure that software is designed and developed with quality in mind
  • Utilized automated testing tools and frameworks to streamline testing processes and increase efficiency
  • Analyzed test results and metrics to identify areas for improvement and drive continuous improvement of testing processes and practices
  • Stayed up-to-date with industry trends and emerging technologies to continuously improve skills and knowledge related to software quality engineering.

Education

Professional Year -

Performance Education
Adelaide, SA
04.2023

Masters of Business Information System -

Torrens University Australia
Adelaide, SA
05.2022

Bachelor of Computer Science -

Chitkara University
07.2019

Skills

  • Python
  • HTML
  • CSS
  • Basics of JavaScript
  • SDLC
  • Agile
  • Salesforce
  • SQL knowledge
  • Customer Relationship Management
  • Project Management
  • SWOT Analysis
  • CRM Management
  • Troubleshooting

Certification

Power BI Crash Course, 2022, Udemy, Completed an online crash course on Power BI, which covered the fundamentals of data visualization, business intelligence, and data analysis using Microsoft Power BI tool. The course provided hands-on experience in creating reports, dashboards, and data models to transform raw data into meaningful insights.

Projects

Future of Money Project, 2022, Torrens University, Conducted a research project on the future of money, examining the evolution of currency, banking, and payment systems in the digital age. The project analyzed emerging trends and technologies, such as blockchain, cryptocurrencies, and mobile payments, and forecasted how they will impact the financial industry and consumer behaviour in the future. The project also examined the potential implications of these trends for businesses and government policies, providing insights on how to adapt and thrive in a rapidly changing financial landscape. As part of the project, collaborated with a team of students and presented findings in a formal presentation to class and Professor.

Attributes

  • Strong problem-solving skills
  • Analytical and detail-oriented
  • Effective communication skills
  • Team player with strong collaboration skills
  • High level of initiative and self-motivation
  • Excellent time management and organization skills
  • Ability to work under pressure and meet deadlines
  • Strong work ethic and sense of accountability
  • Positive attitude and adaptability to change
  • Willingness to learn and continuously improve skills

References

  • Eddie Griffith || Chairman || eddie@abrt.org.au || +61-0439189236 || ABRT


  • Banu Roshana Rasheed Ali || Team Leader || banu.roshana@tsagroups.com.au || +61-0427345678 || TSA Groups

Timeline

Business Development Analyst

ABRT
04.2023 - Current

Retention Specialist

TSA Groups
07.2022 - 04.2023

Student Mentor

Torrens University
01.2021 - 02.2022

SQE Engineer

Becton Dickinson
12.2018 - 07.2019

Professional Year -

Performance Education

Masters of Business Information System -

Torrens University Australia

Bachelor of Computer Science -

Chitkara University

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Sidhant Sharma