Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Sidhant Tuladhar

PANANIA,NSW

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Proactive and caring worker with 2 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Tutor

North Shore Coaching College
08.2023 - Current
  • Motivated students with accurate feedback and positive reinforcement.
  • Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
  • Developed methods to motivate and engage students in learning.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.

Customer Service Representative/Team Member

Stumpy's Burgers Fries And Dogs
01.2022 - 07.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Bachelor of Science - Computer Science And Information Technology

Macquarie University
Sydney, NSW
02.2026

High School Diploma -

East Hills Boys High School
Panania, NSW
09.2023

Skills

  • Order and Refund Processing
  • Conflict Resolution
  • Collaboration and teamwork
  • Customer focused
  • Creativity and Innovation
  • Complaint resolution
  • Money Handling
  • Assessment and Evaluation
  • Student Motivation
  • Time management
  • Problem solving

Certification

  • Working With Children Check (WWCC)
  • Driver's License
  • Higher School Certificate (HSC)
  • Google Coursers Certificate


Additional Information

I strongly believe that mutual respect between employer and employee forms the cornerstone of a successful working relationship. With this ethos in mind, I am committed to approaching my role as a (job title) with the utmost respect for the responsibilities entrusted to me and the goals of the organization.

My dedication to excellence extends beyond my existing skills and experiences. I am inherently adaptable and thrive in environments where learning and growth are encouraged. I am eager to embrace new challenges and acquire new skills, even if they fall outside my current realm of experience. This willingness to learn and evolve ensures that I am always striving to deliver my best performance and contribute effectively to the team and organization.

Timeline

Tutor

North Shore Coaching College
08.2023 - Current

Customer Service Representative/Team Member

Stumpy's Burgers Fries And Dogs
01.2022 - 07.2023

Bachelor of Science - Computer Science And Information Technology

Macquarie University

High School Diploma -

East Hills Boys High School
  • Working With Children Check (WWCC)
  • Driver's License
  • Higher School Certificate (HSC)
  • Google Coursers Certificate


Sidhant Tuladhar