I have completed the on line training for the authorised mental health practitioner as well as the mandatory training required like the manual handling, basic life support and aggressive behaviour management all these require refresher courses every year which l am up to date with.
Overview
24
24
years of professional experience
Work History
Clinical Nurse
Queensland Health Royal Brisbane and Women’s Hospi
05.2020 - Current
Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
Responded to patient emergencies to provide prompt and correct intervention .
Educated patients and families to increase understanding of condition and best ways to manage.
Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
Mentored new nursing staff, fostering professional growth and team building within the unit.
Administered medications and treatments to manage patient's condition.
Utilized evidence-based practice to assess and provide care for patients.
Participated in quality improvement initiatives to improve patient care outcomes.
Utilized advanced assessment skills to identify early indications of deterioration in a patient''s condition, enabling prompt intervention when needed.
Demonstrated knowledge of technical procedures and proper equipment use.
Developed strong rapport with patients and families, promoting open communication channels for effective collaboration in treatment plans.
Ensured accurate documentation of all patient records, contributing to improved quality assurance measures.
Maintained patient confidentiality by protecting unauthorized access to personal information.
Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
Acted as a clinical resource for colleagues seeking guidance on best practices or challenging cases, contributing to a supportive learning environment within the unit.
Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
Promoted a culture of safety by maintaining strict adherence to infection control protocols and reporting potential hazards.
Increased patient satisfaction scores through consistent delivery of compassionate and culturally competent care.
Assessed effectiveness of clinical nursing interventions and programs.
Intake officer role where all referrals are processed and detailed intake process is followed.
Actively participate in assessment of clients who have been referred.
Clinical Nurse
Royal Brisbane and Women’s Hospital
10.2011 - Current
Assessments of adults and adolescent patients presenting /referred for mental health assessment
Risk assessment for patients
Formulation of plan for ongoing care if for discharge
Making referrals to community supports like ACTs, HHOT, or drug and alcohol services as appropriate
Management of patients who are acutely intoxicated on alcohol or substances who present in crisis
Ensuring a safe environment for patients in PEC by carrying out or ensuring that 15 minutes visual observations are conducted and also environmental checks are done frequently
Coordinating shifts, recognising nursing autonomy by giving and accepting referrals as appropriate
Attending meetings and giving feedback to the policy development committee at local organisational level on new and/or review of current policies
Developing presentation care plans for patients who regularly present to the emergency department liaising with the management plan committee, community mental health teams (acute care team (ACT), Department of Medical Emergency (DEM) and (HHOT) Homeless Outreach Team)
Mentoring registered nurses and new staff in the department on assessment of patients, organisational procedures and policies
Advocating for patient’s rights during the assessment procedure and in their management planning
Working in partnership with the patients in determining their therapeutic goals and options
Managing Eating disorder portfolio ensuring staff are kept up to date with new treatments and management of eating disorders by providing in service and providing up to date information and research on the changes based on evidence based treatments
Liaising with dietitians and food services to ensure that appropriate nutritional supplements are available at all times in the department
Providing the patients with access to appropriate and relevantly interpreted information in relation to their care, providing information on the mental health act, information of the medication and treatment proposed
Appropriately handling of patient information and discussing patients presentation and interventions with the people directly involved in the patients care to ensure privacy and confidentiality is maintained
Ethically exploring therapeutic options taking into consideration the patient’s cultural orientation, social situation and beliefs and discussing these with the patients and their careers and how these can conflict and impact on mental state and treatment options
Providing a management plan based on holistic approach with the patient’s involvement and ensuring that this is shared with clinicians directly involved in the patient’s care
Advising patients on therapeutic interventions including the drug action, side effects, interactions, and the importance of compliance and recommended follow up
Buddying up with students on secondment to PEC and actively doing assessments with them and then supervising while they conduct risk assessments
Liaising with Emergency department, Queensland Ambulance services and Queensland Police services about referrals and potential clients
Transferring and handing over clients who are for inpatient admission to ward staff and other clinicians in other hospital for patients who are being transferred to other hospitals
Liaising with principle service providers about their clients who have presented to PEC ensuring to get collateral information, recommendation for plan of care and update them on the plan of care after the assessment procedure
Liaising with the social worker if the client has social issues that need their input
Connecting clients with the drug and alcohol services provided by the hospital if client requires same
Applying communication skills to work cooperatively and effectively with patients and their families
Liaise with the pharmacist about any pharmacotherapy queries including drug action, adverse effects and interactions
Collaborating with other health care professionals to make and accept referrals like ACT, HHOT, general practitioners, private psychologists and psychiatrists
Working with DABIT (drug and alcohol team) in the management of patients presentation intoxicated on alcohol and illicit substances and organising community follow up with community drug and alcohol services
Working with social worker in assisting patients to access appropriate accommodation
Attending to crisis phone calls from agitated and distressed clients some well known to services other unknown and recording same on the phone call book in the department
Attending calls from worried relatives seeking advice on what to do about mentally unwell relatives
Documenting crisis phone calls in the allocated crisis phone book
Review of all crisis phone calls each morning during the chart review meetings each morning
Ongoing work in agency nursing with MH CALL Logan to further my skills in: Accepting referrals from GPs and making triage calls to determine what mental health support to put in place and making the appropriate referrals
Reviewing referrals from hospitals post patients’ discharges and making initiate phone calls to check mental state and risk assessments and determine need for ongoing mental health support and making appropriate plans
Writing letters to GP for patients being closed to the service to advise of presentation to hospital if referrals by hospitals or contact and support given to patients and recommendations for community care as appropriate
Attending to crisis calls and providing support appropriate to nature of crisis
Providing support and advice for carers, relatives and friends seeking advice about patients and potential clients making appropriate referrals for follow up if required
Liaising with emergency services if patients in crisis are at risk to themselves or others and require urgent assessments in hospital, providing information relevant to facilitate welfare check and transportation to nearest hospital
Ongoing work as an agency nurse in drug and alcohol services Damascus and Caloundra private clinic with management of patients undergoing detox and rehabilitation for drug and alcohol problems
Clinical Nurse
Royal Brisbane and Women’s Hospital
06.2016 - 12.2017
Community based mental health secondment for 6 months during which I carried out the following duties:
Home visits to conduct mental health assessment for patients who have self-referred or have been referred by GP or relatives
Follow up visits for risk assessments post discharge from hospitals
Making phone calls to check mental state and risk assessment for patients post discharge or regular follow up if open to ACT
Assessments on patients who present to ACT Valley clinic seeking mental health help
Chart reviews with consultant for ongoing plans
Crisis phone calls on MH CALL when allocated for the shift
Registered Psychiatric Nurse
Royal Brisbane and Women’s Hospital
06.2006 - 10.2011
Company Overview: H floor is a female friendly ward that caters for vulnerable female
It caters for a complex group of mental health disorders on the one floor inclusive of eating disorders, geriatric mental health and general mental health
I have been involved in the care of patients with eating disorders which include anorexia nervosa and bulimia nervosa
My role has been to provide meal support, ensuring an appropriate environment for meals that is sensitive to the needs of clients with eating disorders
Having meals with the patients ensuring healthy routine of meal times is adhered to
Monitoring the patients’ food intake and ensuring that the patients comply with the meal plan set by the dietician
Monitoring and observing any eating disorder behaviours that need to be eliminated and discussing these with the patient during post meal times and the treating team during ward rounds
Ensuring that the patients are within my sight for the next hour immediately post main meals and 30 minutes post snacks, this is to ensure that they do not purge or exercise after meals
Conducting 1:1 sessions or group sessions to give the patients time to reflect on the meal they had and explore any eating behaviours noted during meals and explore any eating disorder thoughts and their fears and insecurities
Exploring coping strategies with the patients for any emotional distress during meal times
Monitoring the patient’s vital observations inclusive of temperature, blood pressure and pulse checks 4 hourly during the first week and thereafter frequency is determined by their physical health as patients with eating disorders are malnourished and are prone to refeeding syndrome
Daily Electro Cardio Grams to monitor their heart activity
Twice weekly weights to monitor the patient’s progress, ensuring that they have not water loaded or hiding any weights on them to ensure the correct weight is obtained to determine effectiveness of treatment
Administering medication as prescribed and per rising need medication when required
Administering bolus nasogastric feeds to patients who did not meet the agreed upon meal intake after all main meals and snacks
Commencing overnight nasogastric tube feeds in the evening at the prescribed rates
Recording the patient’s progress in their progress notes and the medications given, vital observations and intake after each shift
I have nursed the elderly with dementia, depression, bipolar affective disorders and schizophrenia
Their care has included monitoring their safety, ensuring good level of physical comfort and health, giving of medication, psychological support, and mental health assessment
H floor is a female friendly ward that caters for vulnerable female
It caters for a complex group of mental health disorders on the one floor inclusive of eating disorders, geriatric mental health and general mental health
Registered Psychiatric Nurse
Ingutsheni Psychiatric Hospital
06.2005 - 05.2006
Care of clients with acute psychosis, schizophrenia, drug induced psychosis, intellectually and mentally impaired children, depression usually post natal depression, bipolar affective disorder, dementia, and geriatric mental health
Registered Nurse
United Bulawayo Hospitals
11.2000 - 06.2003
I worked in a surgical ward that encompassed urology, neurology and general surgery
Preoperative and post operative care of clients for prostatectomy, hydrocelectomy, circumcision, penectomy and release of testicular torsion
Management of retention, change and care of catheters
Care of patients with head injuries, management of patients with brain tumours, pre and post operative care of patients after craniotomy, elevation of depressed skull fractures, neurological observations of clients with head injuries
Preoperative and post operative care of patients for laparotomy, appendicectomy, thoracotomy and amputations, burns care, wound care
Education
General certificate of education- ordinary level -
Cambridge University
General certificate of education –advanced level -
Cambridge University
Diploma in general nursing -
Mpilo school of nursing
Bulawayo, Zimbabwe
Diploma psychiatric mental health nursing -
Ingutsheni school of psychiatry
Bulawayo, Zimbabwe
Master in nursing (Nurse practitioner) -
La Trobe University
Melbourne, Australia
01.2014
Diploma in Cognitive Behavioural Therapy (CBT) -
Stonebridge College
01.2011
Skills
Medication Administration
Care Planning
Care Coordination
Clinical judgment
Intake and discharge
Patient Examination
Ethical Practice
Treatment coordination
Health Promotion
Critical Thinking
Patient Assessments
Decision-Making
Patient Care
Interpersonal Communication
Affiliations
Nurses’ Council of Zimbabwe
Australian Health Practitioner Regulation Agency (AHPRA)
Australian Nurses Council
Coursesworkshopsinserviceattended
Consumer Integrated Mental Health Application (CIMHA) training
Preceptor courses
Mental health professional online development (MHPOD) courses
Eating disorder inservice 2019
Cognitive behavioural therapy workshop 2019
Informed Trauma care workshop 2020
Monthly supervision sessions
Management of substance affected patients in emergency department 2019
Subscribed to Psychopharmacology Institute podcast
Personal Information
Citizenship: Zimbabwe
Date of Birth: 10/21/76
Gender: Female
Nationality: Zimbabwean
Marital Status: Single
References
Nomsa Wilkinson, Nurse Unit Manager (NUM), Psychiatric Emergency Centre, Royal Brisbane and Women’s Hospital, 045026598, 07-36367256
Nathaniel Karmicheal, Clinical Nurse, Royal Brisbane and Women’s Hospital, (07) 36467256, (07) 32834697, 0406617351
Timeline
Clinical Nurse
Queensland Health Royal Brisbane and Women’s Hospi
05.2020 - Current
Clinical Nurse
Royal Brisbane and Women’s Hospital
06.2016 - 12.2017
Clinical Nurse
Royal Brisbane and Women’s Hospital
10.2011 - Current
Registered Psychiatric Nurse
Royal Brisbane and Women’s Hospital
06.2006 - 10.2011
Registered Psychiatric Nurse
Ingutsheni Psychiatric Hospital
06.2005 - 05.2006
Registered Nurse
United Bulawayo Hospitals
11.2000 - 06.2003
General certificate of education- ordinary level -
Cambridge University
General certificate of education –advanced level -
Cambridge University
Diploma in general nursing -
Mpilo school of nursing
Diploma psychiatric mental health nursing -
Ingutsheni school of psychiatry
Master in nursing (Nurse practitioner) -
La Trobe University
Diploma in Cognitive Behavioural Therapy (CBT) -
Stonebridge College
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