Sienna Cohen
Summary
Diligent and reliable worker with strong organisational and planning skills. I enjoy working collaboratively as part of a team to achieve positive outcomes and my effective communication and interpersonal skills enable me to have authentic interactions with others. My lived experience as a carer has provided me with a passion to support others through their caring journey and the ability to be empathetic and responsive to the needs of others, while maintaining professional standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
High Risk Worker
High Risk Management Solutions
Garden Island
08.2023 - Current
- First Aid
- Established strong working relationships with staff, contractors and navy ship staff through excellent communication skills, fostering long-term partnerships built on trust and following instructions and procedures to complete assigned tasks.
- Maintain work areas by cleaning and having etiquette when setting up site for maximum productivity and safety.
- Consistently met deadlines under pressure while permit issuing for contractors maintaining high-quality work output in a fast-paced environment.
- Reduced workplace accidents with thorough safety training and regular equipment maintenance.
- Learned various position requirements such as Site Access Controller, Permit Issuing, Gas Technician.
- Qualified to professionally work in High Risk specialising on Naval Ships.
- Experienced in Microsoft applications, Outlook and Apple.
Bartender
Cronulla Golf Club
Cronulla, NSW
05.2023 - Current
- Qualified in RSA, RCG, Food Handling and First Aid.
- Experience in setting up functions, band nights and other events presented by the Golf Club.
- Served high customer volumes during each shift.
- Performed opening and closing duties to uphold Bar/ Club requirements ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with staff.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Adhered to state laws regarding alcoholic beverage services, gaming regulations and customer regulations.
- Learned Barista skills and able to make coffee with confidence.
- Engage in staff meetings to escalate training and skills.
Receptionist
Peak Performance Physiotherapy
Gymea, NSW
04.2021 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported rehabilitation plans to help coordinate patients in conjunction with other allied health services.
- Confirmed and created appointments, communicated with clients, and updated existing and walk-in client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls promptly, emails, and walk-in clients.
- Handled cash payments and maintained sales and accountant records accurately including till counting, Eftpos, HICAPS and Medicare transactions.
- Always be the 1% better each day in cliental and maintenance.
- Kept reception area and physiotherapy clean and neat to give visitors positive first impression and professionalism.
- Resolved customer problems and complaints.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
Graduate Certificate -
St Patrick's College
Sutherland, NSW09.2022
Skills
- High level of creativity
- Effective communication and interpersonal skills
- Work collaboratively as part of a team
- Willingness to undertake leadership roles
- Efficient planning and organisational capabilities
- Ability to multitask
- High level of customer service
- Strong work ethic
- Ability to prioritise & work under pressure
Additional Information
- Experience with disabilities and elderly people.
- Attended Type 1 Diabetes Summit to advocate and approach Type 1 Diabetes.
- Experienced in Microsoft applications, Apple technology and willing to learn other technology skills.
- Involvement in successfully lobbying for fast acting insulin (FIASP) to stay on the PBS.
- Refereeing and volunteer as soccer coach through Duke of Edinburgh Program (Bronze, Silver and Gold). Encourage a fair playing and safe environment whilst actioning fun training sessions and maintaining health.
- Babysitting experience with families and relatives.
- Individually collaborated in conjunction with teammates in art projects, work meetings, school projects and co-curricular activities.
Accomplishments
Available At Request
Certification
- Advanced First Aid Certificate
- CPR Certificate
- Responsible Service of Alcohol (RSA)
- Responsible Conduct of Gambling (RCG)
- White Card
- Food Handling
- Permit Issuing
- Gas Testing
- Confined Space Entry
- Working At Heights
Timeline
High Risk Worker
High Risk Management Solutions
08.2023 - Current
Bartender
Cronulla Golf Club
05.2023 - Current
Receptionist
Peak Performance Physiotherapy
04.2021 - 06.2023
Graduate Certificate -
St Patrick's College