Sienna Conroy
Sydney
Summary
I am a versatile and motivated professional with experience across hospitality, fitness, and social media, bringing strong customer service skills together with a passion for content creation and community engagement. I enjoy connecting with people, building authentic relationships, and creating content that resonates with a wide audience.
I bring a positive and adaptable approach to everything I do, thriving in fast-paced environments where initiative and problem-solving are key. With a background that combines hands-on service, event planning, and digital storytelling, I’m confident in my ability to contribute energy, creativity, and reliability to any team I’m part of.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Bartender
The Bennett Hotel
- Current
- Prepared and served a variety of alcoholic and non-alcoholic beverages
- Delivered customer service in high-pressure, fast-paced environments while maintaining professionalism and hospitality.
- Sanitation & Safety Compliance
- Cash Handling / POS Systems
- Knowledge of Beer, Wine & Spirits
- Maintained bar inventory and communicated with vendors for restocking.
Waitress
23Hundred Espresso Bar
2025 - Current
- Tracked food production levels, meal counts, and supply costs.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
Gym Receptionist/Digital Content Creator
Titan Fitness Coogee
01.2024 - 01.2025
- Managed membership and product sales
- Conducted gym tours and onboarded new members
- Maintained a clean and safe environment
- Operated POS, PGM, and Gym Sales systems
- Completed administration and email tasks
- Created Instagram content (reels, posts, stories)
- Assisted with photoshoots and billboard campaigns
Promotional Advertiser
My Muscle Chef Meals
01.2024 - 01.2025
- Promoted brand and products
- Increased brand awareness
- Drove product sales
- Delivered engagement marketing activities
- Conducted product sampling
- Worked in a gym/fitness environment
- Created brand content (Instagram posts/stories)
Hotel Manager/Social Media Manager
The Doncaster House
01.2022 - 01.2024
- Planned and executed events (timelines, guest lists, customer coordination)
- Managed bookings, reservations, and guest services (check-in/out, special requests, complaints)
- Provided administration support
- Created content and copy for Instagram (posts, reels, stories)
- Partnered with local artisans, farmers, and organisers to promote community connections
- Drove engagement by sharing user-generated content through branded hashtags and reposts
- Promoted in-house events (wine tastings, dinners, wellness retreats)
- Designed and launched the website/booking page
- Created the brand logo (graphic design experience)
Hotel Assistant
Braidwood Hotel
01.2022 - 01.2024
- Oversaw daily operations including finances, inventory, and stock control
- Trained and supervised staff
- Planned and promoted events
Education
Bachelor - Media & Communications
University Of Newcastle
01-2027
Skills
- Social Media Marketing & Content Creation – Developed engaging reels, posts, and stories to showcase products and brand identity; skilled in copywriting and brand voice
- Community Engagement – Built authentic connections through social interactions, UGC campaigns, and branded hashtags
- Creative Design – Experience in graphic design including branding (logo creation), digital assets, and marketing visuals
- Event Planning & Promotion – Coordinated events from concept to delivery, managing guest lists, timelines, and local partnerships
- Customer Service & Communication – Delivered professional, empathetic service across hospitality, fitness, and hotel settings
- Problem-Solving – Resolved customer concerns and addressed challenges with a solutions-focused approach
- Adaptability & Collaboration – Thrives in fast-paced environments; proactive team player with diverse stakeholder experience
- Operational Management – Managed daily operations including finances, bookings, inventory, and staff supervision
Certification
- Certificate III & Certificate IV
- First Aid & CPR
- WWCC & WWVP
- RSA
Timeline
Gym Receptionist/Digital Content Creator
Titan Fitness Coogee
01.2024 - 01.2025
Promotional Advertiser
My Muscle Chef Meals
01.2024 - 01.2025
Hotel Manager/Social Media Manager
The Doncaster House
01.2022 - 01.2024
Hotel Assistant
Braidwood Hotel
01.2022 - 01.2024
Bartender
The Bennett Hotel
- Current
Waitress
23Hundred Espresso Bar
2025 - Current
Bachelor - Media & Communications
University Of Newcastle