SIENNA EDGAR

• Prepared meals and snacks for children based on dietary guidelines.
• Assisted with light housekeeping duties as well as running errands.
• Built positive and nurturing environments to support child social and emotional growth.
• Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.

I have optimized customer experience by delivering superior services and effectively troubleshooting issues, complimenting one of the core values of the organisation, which is to provide best experience for customers. Through performing duties as a Front End in Charge (FEC), I have gained responsibility in written and verbal communication, proficiency in a range of computer skills, and well-developed organisational skills.

Assisted and supported a family business on a temporary contract while an employee was on sick leave. I provided clerical support to company employees by copying, faxing, and filing documents. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions. I also gained experience in written and verbal communication with clients, and updated client records.

Whilst working at the front end of the store, I have learnt how to deliver fast, friendly, and knowledgeable service for routine questions and service complaints, as well as the ability to handle cash register operation, and general maintenance around the store. I have been able to pass on my experience and knowledge to help train new team members in cash register operations, and customer service relations, as well as develop my verbal and written communication skills.